Self-Identification of Homestay Management Problems and Canvas Business Model

Abstract

Laksana Village is in Ibun Sub-District, Bandung District. Geographically, Laksana Village is close to the Kamojang Tourism area, which is the leading tourism destination in Bandung District. The village has the potential for tourism development. To support the tourism development program, there are several homestays. However, it was found that many tourists spent the night outside the Laksana Village area. Another problem faced by homestay managers is the difficulty in determining homestay tariff. This Community Service (CS) activity aims to explore the problems faced by homestay managers through self-identification of problems using the Community Based Participatory Research method. The results of the self-identification became the basis for the CS Team to map the nine elements of the canvas business model. The cost structure becomes a priority scale to be handled in order to solve the tariff determination problem and is expected to increase the value proposition. This CS activity specifically resulted in self-identification of problems and a business canvas model for homestay management.

Untitled

“…Metode ini sangat terbatas dan tidak memberikan jaminan keamanan atau keberlanjutan data. Selain itu, ketergantungan pada pencatatan manual melalui WhatsApp meningkatkan risiko kehilangan data penting dan menghambat proses administrasi yang efisien (Majidah et al, 2021). El Homestay telah menggunakan berbagai platform media digital seperti Instagram dan Youtube namun konten-konten yang disebarkan kurang interaktif, monoton dan kurang interaksi.…”

“…Di sisi lain, pencatatan revenue atau pemasukan di EL Homestay masih dilakukan secara manual, tanpa adanya laporan keuangan resmi. Pendekatan ini tidak hanya memakan waktu tetapi juga rentan terhadap kesalahan manusia (human error) yang dapat mengakibatkan ketidakakuratan dalam data keuangan (Kurniawan et al, 2022;Majidah et al, 2021). Ketidakakuratan ini dapat berdampak negatif pada manajemen keuangan dan pengambilan keputusan bisnis yang tepat.…”

Pelatihan Service Excellence Dan Tata Graha Homestay Menuju Pengelolaan Homestay Berkelanjutan

“…Desa Wisata Laksana merupakan salah satu dari desa penyangga Kawasan Kawah Kamojang yang memiliki beragam destinasi wisata (Majidah et al, 2021). Desa ini terletak di Kecamatan Ibun, Kabupaten Bandung, Jawa Barat (Rahmawati et al, 2021).…”