Massive Open Online Courses (MOOCs) attract worldwide learners from
diverse backgrounds and cultures. When learners communicate directly in this
multicultural space, there is potential for new cultural practices to be
articulated or transcended into a new form of knowledge that blurs cultural
boundaries. Our research is attempting to identify methods of facilitating
such behaviour in MOOCs. This paper presents a case study to investigate
existing cultural communicative practices between MOOC learners through
their online discussions. Learners’ comments were coded and analysed against
the practice-oriented Intercultural Communication Awareness (ICA) model.
Results show that a very limited number of interactions had elements of
transcultural awareness and that the interaction and peer communication
decreased as the course proceeded. These observations suggest that a
collaborative pedagogical approach may interconnect learners well in the
MOOC community.