Senior Travelers to Integrated Resorts: Preferences, Consuming Behaviors and Barriers

Can Senior Travelers Save Japanese Hot Springs? A Psychographic Segmentation of Visitors and Their Intention to Visit Onsen Establishments during COVID-19

“…Several comparative studies have been conducted on the difference in travel behavior between senior and non-senior travelers [58][59][60]. Senior travelers were more likely to use travel agents to make travel arrangements than younger travelers [58].…”

“…Reece [59] pointed out that on average, senior US travelers chose trips with greater distances than younger travelers. In a study of Chinese senior travelers to integrated resorts, Mary et al [60] found that senior visitors were more price-sensitive than younger visitors and suggested that since younger generations often provide finance for elderly family members, tourism promoters could attract more senior travelers through their younger family members by promoting travel packages for the whole family or groups of senior travelers separately.…”

Attributes of Senior-Friendly Tourism Destinations for Current and Future Senior Tourists: An Importance-Performance Analysis Approach

“…Demographic studies in the area of travel and tourism indicate differences between senior, future senior, pre-senior, and non-senior tourists (Javalgi et al, 1992;Mary et al, 2019;Reece, 2004;Shoemaker, 2000;Sund & Boksberger, 2007). Specifically, seniors need special care and more accessible facilities (Lee & King, 2016;Mary et al, 2019). Researchers have revealed that seniors prefer traveling with their spouses to destinations with quality service, ideal weather, various events or attractions, and the opportunity to meet new friends (Kuo et al, 2019).…”

“…Nevertheless, concerning senior travel studies in Asia, scholars believe that much remains to be done on seniors' concerns and special care (Mary et al, 2019). Thus, there is an urgent need to analyze senior tourists' preferred attributes of tourism destinations, notably in the case of Malaysia which is soon approaching a third aged population (Sanmargaraja & Ta Wee, 2015).…”

“…However, there is a dearth of information on the behavior of senior tourists by generation, leading tourism marketers to make a costly marketing mistake by treating senior consumers as a homogeneous market (Esiyok et al, 2018;Le Serre & Chevalier, 2012;Moschis et al, 1997). Demographic studies in the area of travel and tourism indicate differences between senior, future senior, pre-senior, and non-senior tourists (Javalgi et al, 1992;Mary et al, 2019;Reece, 2004;Shoemaker, 2000;Sund & Boksberger, 2007). Specifically, seniors need special care and more accessible facilities (Lee & King, 2016;Mary et al, 2019).…”