“…Within this body of literature, researchers used several methodologies to evaluate the older adults' experience: a telephone interview requesting general feedback (Bringle & Kremer, 1993), telephone survey using structured questions (Segrist, 2005), an interview or paper-and-pencil survey requesting feedback on specific questions (Bullock & Osborne, 1999;Dorfman, Murty, Ingram, & Evans, 2002;Greene, 1998;Newman, Lyons, & Onawla, 1985;Underwood & Dorfman, 2006), "guided" interviews (Weintraub & Killian, 2007), individual interviews with participants (Wakefield, 2002), and anecdotal reports Downloaded by [The University of Manchester Library] at 13:54 02 November 2014 (Lyons, 1986). None of these studies used a focus group methodology to inquire about the older adult experience; this method was selected for use in the current study.…”