“…12 In general, individuals trained in de-escalation apply learned techniques after training. Note however, the findings regarding application of training techniques are primarily produced from recorded observations of training participants' behaviors in controlled scenarios, simulations, or role-play tests (McDonnell, 1997;Nau, Dassen, Needham, & Halfens, 2011;Nau, Halfens, Needham, & Dassen, 2010;Paterson, Turnbull, & Aitken, 1992;Phillips & Rudestam, 1995;Rice et al, 1985;Wondrak & Dolan, 1992). Only one evaluation included trainees' application of de-escalation skills in real-world settings (Jambunathan & Bellaire, 1996).…”