Sentiment Analysis of Electronic Word of Mouth (E-WoM) on E-Learning
Okure Udo Obot,
Kingsley Friday Attai,
Gregory O. Onwodi
et al.
Abstract:The proliferation of social media and the internet has given people many opportunities to air their views and to be at liberty to say what they feel without hindrance. This is beneficial to commercial organizations and the general well-being of the populace. However, the cost of this freedom is that spamming is practiced with little or no control. This chapter focuses on the electronic word of mouth (eWOM) of opinion holders and the sentiments expressed in eWOM. One of the areas of life impacted by sentiment i… Show more
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