2018 6th International Conference on Cyber and IT Service Management (CITSM) 2018
DOI: 10.1109/citsm.2018.8674365
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Sentiment Analysis of Online Auction Service Quality on Twitter Data: A case of E-Bay

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Cited by 10 publications
(13 citation statements)
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“…Where a and b are values of elements in minimum distance and and are means of all elements (9) [64]. (9) Currentness: Currency concerns how promptly data are updated with respect to changes occurring in the real world (10) [23].…”
Section: Table 3 Data Quality Characteristic From Other Domainsmentioning
confidence: 99%
See 1 more Smart Citation
“…Where a and b are values of elements in minimum distance and and are means of all elements (9) [64]. (9) Currentness: Currency concerns how promptly data are updated with respect to changes occurring in the real world (10) [23].…”
Section: Table 3 Data Quality Characteristic From Other Domainsmentioning
confidence: 99%
“…Social media platforms such as Facebook, Twitter, and Instagram, crowdsourcing platforms such as Wikipedia and OpenStreetMap, and citizen science platforms such as eBird and iNaturalist, are examples of UGC gathering platforms. UGC has been demonstrated to be used for investigating customer feedback [2,3], monitoring catastrophic environmental effects [4], tracking visitors in protected areas [5], flood research [6], emergency reporting [7], future prediction [8], service quality analysis [9], managing online encyclopedia [10], and targeting advertisements and recommendations for potential customers [11,12].…”
Section: Introductionmentioning
confidence: 99%
“…A z eBay 1995-ös alapítása (Haryani-Hidayanto-Budi 2018) óta a gazdaság számos más területén születtek sikeres platformok, melyek egy-egy korábban megszokott szolgáltatást a korábbiaktól eltérő eszközökkel valósítanak meg (szállodai vendéglátás, éttermi asztalfoglalás, hívásos taxi szolgáltatás, csoportokon belüli kapcsolattartás stb.). Az új eszközök használatát minden esetben a gyors kereskedelmi interneten keresztüli kommunikáció tette lehetővé.…”
Section: Bevezetésunclassified
“…Since the launch of eBay in 1995 [1], many other successful platforms started in many different areas of the economy, which offer traditional services in a non-traditional way. See for example hotel services, restaurant table reservations, taxi services, intra-group communication, etc.…”
Section: Introductionmentioning
confidence: 99%
“…The importance of the printing press for the contemporaneous British population is quantified by [12] using welfare estimations 1 . This estimation methodology uses the techniques of neoclassical microeconomics, therefore ignores all normative aspects.…”
Section: Introductionmentioning
confidence: 99%