2020
DOI: 10.1007/978-3-030-63089-8_40
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Sentiment Analysis to Support Marketing Decision Making Process: A Hybrid Model

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Cited by 5 publications
(2 citation statements)
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“…CRISP-DM is a widely used, structured approach for data mining projects, encompassing six key stages: business understanding, data understanding, data preparation, modeling, evaluation, and deployment (Marbán et al, 2009 ). This methodology has been successfully applied in various domains, including healthcare (Martínez-Plumed et al, 2021 ; Marshan et al, 2021 ).…”
Section: Methodsmentioning
confidence: 99%
“…CRISP-DM is a widely used, structured approach for data mining projects, encompassing six key stages: business understanding, data understanding, data preparation, modeling, evaluation, and deployment (Marbán et al, 2009 ). This methodology has been successfully applied in various domains, including healthcare (Martínez-Plumed et al, 2021 ; Marshan et al, 2021 ).…”
Section: Methodsmentioning
confidence: 99%
“…Therefore, it is used to track opinions, judgments, and beliefs expressed in reviews, blogs, tweets, comments, and social networking sites toward a product, a service, issues, events, a person, and so on [3]. Nowadays, many customers make use of this feedback for their decisionmaking [4]. Most inquiries have concentrated on English SA, but few have tended to Arabic SA [5].…”
Section: Introductionmentioning
confidence: 99%