“…The first category, reported by 13 publications, relates to participants acquiring an increased understanding on other participants' roles, mind-sets, and points of view [48,49,56,58,63,64,66,70,74,78,80,82,89]. The second category, reported by seven publications, instead relates to enhancing participants' ability to collaborate by building relationships and enhancing trust [48,49,52,55,69,80,81]. Both learning outcomes were assessed mostly qualitatively, based on self-reflective questions in questionnaires, interviews and debriefings conducted after game sessions or well after game sessions (post-post).…”