This paper presents the usefulness of pre-analytical process in medical diagnostic laboratories, recommended by WG-LEPS, according
to departmental requirements and ISO 15189, with regard to clinical hospital laboratory. It is known that the pre-analytical process
generates over 70% of all laboratory errors. The tested materials are laboratory test referrals data for a period of one year (2017), mainly
from the Laboratory Information Management System. The study includes the mean annual pre-laboratory error rates. The results
showed low error rates in the areas related to the laboratory testing. The highest error rates were found in the field relevant to clinical
information and data that are not related the laboratory processing.