2016
DOI: 10.1177/1938965516641515
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Servant Versus Authentic Leadership

Abstract: This study compares the effectiveness of servant versus authentic leadership in hospitality firms by examining relationships with group-level trust and individual-level work outcomes (i.e., organizational commitment, work engagement, and work performance), and their influencing mechanisms through trust climate. Using two-wave data from 1,132 employee–supervisor pairs from 80 departments in 16 star-level hotels in China, we find that these two forms of leadership have positive effects on group trust climate and… Show more

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Cited by 142 publications
(48 citation statements)
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References 99 publications
(180 reference statements)
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“…Approaching personnel with self-awareness, the balanced processing of information, relational transparency, and an internalized moral perspective translates into positive employee work attitudes such as higher innovative behaviour, taking more personal initiative and exhibiting higher work engagement. This study adds to previous research demonstrating that authentic leadership positively impacts well-being and the positive work attitudes of employees, which in turn affects performance [93] and effectiveness [94]. Consequently, one of the management strategies could be to emphasize building sincere relations with employees based on open communication so that supervisors are perceived as more authentic.…”
Section: Discussionmentioning
confidence: 72%
“…Approaching personnel with self-awareness, the balanced processing of information, relational transparency, and an internalized moral perspective translates into positive employee work attitudes such as higher innovative behaviour, taking more personal initiative and exhibiting higher work engagement. This study adds to previous research demonstrating that authentic leadership positively impacts well-being and the positive work attitudes of employees, which in turn affects performance [93] and effectiveness [94]. Consequently, one of the management strategies could be to emphasize building sincere relations with employees based on open communication so that supervisors are perceived as more authentic.…”
Section: Discussionmentioning
confidence: 72%
“…The mediating effect of culture and climate is further supported by scholars who observed a direct relationship between SL and (trust) climate (e.g. Ling et al, 2017;Smith et al, 2004), or at least a moderating effect of climate (Ling et al, 2016).…”
Section: Servant Leadership's Outcomesmentioning
confidence: 76%
“…The literature implies that increased trust leads to higher performance. Either via the indirect path of an enhanced climate of trust (Ling et al, 2017) or on an individual level, for example, a higher commitment (Miao et al, 2014: 727).…”
Section: Resultsmentioning
confidence: 99%
“…It was common for papers to combine antecedents and consequences with mediators and moderators of AL (Hsieh and Wang ; Ling et al . ; Malik and Dhar ; Valsania et al . ) or characteristics and components (Gatling et al .…”
Section: Descriptive Analytics – Mapping the Fieldmentioning
confidence: 99%