2007 10th IFIP/IEEE International Symposium on Integrated Network Management 2007
DOI: 10.1109/inm.2007.374809
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Service Assurance Process Re-Engineering Using Location-aware Infrastructure Intelligence

Abstract: Abstract-The continuous introduction of converged services such as VoIP and Video-On-Demand has created many operational challenges for service providers. In this paper, we describe how to use location-aware technologies, not only to integrate disparate management applications, but also to transform the underlying process to use geographical views as the focal point of management operations. Based on an engagement with a large Cable provider, we have designed and implemented 3i-Integrated Infrastructure Intell… Show more

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“…Van der Ham et al [7] investigated the usage of the Google Maps API to visualize optical path finding in the GLIF infrastructure [8]. In another work, developed by Jamjoom et al [9], the authors focus on the use of Google Maps' capabilities for the monitoring and management of network infrastructures.…”
Section: Introduction 2 Related Workmentioning
confidence: 99%
“…Van der Ham et al [7] investigated the usage of the Google Maps API to visualize optical path finding in the GLIF infrastructure [8]. In another work, developed by Jamjoom et al [9], the authors focus on the use of Google Maps' capabilities for the monitoring and management of network infrastructures.…”
Section: Introduction 2 Related Workmentioning
confidence: 99%