Service modularity in managing healthcare logistics

Pohjosenperä, Timo; Kekkonen, Päivi; Pekkarinen, Saara; Juga, Jari

doi:10.1108/ijlm-12-2017-0338

Cited by 27 publications

(41 citation statements)

References 49 publications

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“…A cross-section of some key logistics key variables or factors are presented in Table II. [23], examined how modularity is used for enabling value creation in managing healthcare logistics services. They applied materials logistics of four different kinds of hospitals was examined through a qualitative case study.…”

Section: Logistics Variables For Efficient Supply Chainmentioning

confidence: 99%

Healthcare Logistics Optimization Framework for Efficient Supply Chain Management in Niger Delta Region of Nigeria

Umoren¹,

Ubong²,

Anietie³

et al. 2021

IJACSA

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Optimizing logistics allocation and utilization is essential for effective healthcare management. Apparently, less consideration is given to it in most hospitals in Nigeria where less resources are allocated to health sector in yearly budgetary. Hospital consists of several patient classes, each of which follows different treatment process flow paths over a multiphase and multidimensional requirement with scarce resources and inadequate space. Despite the small budget provision made for healthcare resources, patient's demands for better service is rapidly experiencing upsurge. Hence, efficient and optimal solutions are required to lessen costs of healthcare service towards enhancing Quality of Care (QoC) and Quality of Experience (QoE) in most public healthcare sector. However, certain control coefficients like the absence of a Dedicated Logistics Department (DLD) in the medical facilities actually limit the efforts of stakeholders. This paper proposed a Computational framework to assess various strategic and operational decisions for optimizing the multiple objectives using Type-1 Fuzzy Logic Model. In phase I, we explore healthcare resource allocation plan. In phase II, we determine a resource utilization schedule by patient class for daily operational level. While in Phase III, we develop a framework capable of evaluating and optimizing healthcare logistics using control coefficients of Logistics Optimization (LO), Integration of Information/Cognitive Technologies (ETA), and Collaboration of all Logistics Stakeholders (COL). We assigned weights between 1 and 10 to the coefficients and modeled the effects on efficient supply chain. Finally, we further explore the effects of separate strategies and their combination to identify the best possible resource supply chain. The computational experiment was considered on the basis of data obtained from a study conducted on a typical public healthcare department. Results shows that our approach significantly evaluate and optimized healthcare logistics.

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Section: Logistics Variables For Efficient Supply Chainmentioning

confidence: 99%

Healthcare Logistics Optimization Framework for Efficient Supply Chain Management in Niger Delta Region of Nigeria

Umoren¹,

Ubong²,

Anietie³

et al. 2021

IJACSA

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“…Typically the actor who is to receive goods into internal supply chain is the hospital's central warehouse, which is traditionally located inside a hospital to ensure fast supplies and availability (Rivard-Royer et al, 2002). Furthermore, a central warehouse may also be closely connected to other support services, such as a pharmacy service (Volland et al, 2017), food supply, instrument maintenance, a laundry service and an assistive device service (Pohjosenperä et al, 2018). The central warehouse regularly delivers to the point-of-use inventories that are typically located close to patient care locations (Bijvank and Vis, 2012).…”

Section: Value Co-creation In Health-care Materials Logisticsmentioning

confidence: 99%

Getting closer by increasing distance: the dynamics of value creation spheres in health care logistics

Pohjosenperä

Komulainen

2020

JBIM

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Purpose This paper aims to explore the dynamics of value co-creation in the context of health care logistics by focusing on the change in the value creation spheres of a logistics service provider and its customer organization. Design/methodology/approach The development of value co-creation between the two organizations was researched through a qualitative case study that focuses on a situation wherein the hospital’s central warehouse was moved to a more distant location. Data consist of the interviews and focus group discussions of both nursing staff and logistics managers before and after the change. The empirical results are reflected to service and value co-creation literature as well as to existing knowledge about health care logistics. Findings The new situation compelled the counterparts to plan more structured logistics service procedures, as there was no longer any possibility for nursing staff to pick up urgently needed items from the central warehouse. This strengthened the role of the joint value creation sphere and made it more visible during the change. Research limitations/implications The study contributes to the evolving research on health care logistics and connects it to timely service value discussion. This paper proposes that as the physical distance of service facilities increases, the joint co-creation sphere, interestingly, gets widened during the change. Practical implications Managerially, the study provides implications for how to develop health-care material logistics to provide more value for both the logistics service providers and their customers. Social implications Understanding value co-creation in health care logistics services supports care organizations in developing their processes toward better care for the patients. Thus, health care logistics research facilitates societies and health-care systems to reach their goals in terms of better service and lower costs. Originality/value This study presents an up-to-date example of value co-creation in the scarcely researched context of health care logistics.

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“…The current issue and full text archive of this journal is available on Emerald Insight at: https://www.emerald.com/insight/ 1359-8546.htm There have been a number of reported documents and articles suggesting initiatives that can potentially improve the PSC. Reviewing the academic literature, scholars investigating the PSC found that certain benefits can be claimed, including effective inventory control (Bam et al, 2017;Pereira et al, 2014), improved information reliability (Chowdhury et al, 2016), firm innovativeness (Papalexi et al, 2015;Gölgeci and Ponomarov, 2015), organisational performance (Birkie et al, 2017), reduction of pharmaceutical waste and increased quality of healthcare services, (Pohjosenperä et al, 2018;Volland et al, 2017;Breen and Xie, 2015). Similarly, to the treatise within the academic literature, from a practical perspective, healthcare institutes such as the Department of Health (UK) and the national organisation for medicines (Greece) have outlined a series of guidelines aiming to determine how best practices can be adopted to enhance the delivery process (Department of Health (DoH), 2014; NOfM, 2016).…”

Section: Introductionmentioning

confidence: 99%

Key sources of operational inefficiency in the pharmaceutical supply chain

Papalexi

Bamford

Breen

2020

SCM

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Purpose This study aims to explore the downstream pharmaceutical supply chain (PSC) and provides insight to the delivery process of medicines and associated operational inefficiencies. Design/methodology/approach An exploratory, qualitative approach was adopted to examine PSC inefficiency within two European contexts, namely, the UK and Greece. Data was gathered through interviews and a thematic analysis conducted to analyse the data and identify challenges faced by both supply chains(SCs). Findings The medicines delivery system needs to be enhanced in terms of quality, visibility, speed and cost to perform effectively. The findings demonstrated that although the healthcare SCs in the two European contexts have different operational structures, the results are in concordance with each other. Financial, communication, waste and complexity issues were the major concerns. Research limitations/implications To the knowledge this is the first study to examine aspects of the medicines SC via a cross-case analysis in the UK and Greece and extends the body of knowledge. A broader sample of responses is warranted to further validate these findings. Practical implications The study outputs can inform pharmacies’ strategic to instigate targeted improvement interventions. The implications of which may be extrapolated further to other European healthcare organisations. Originality/value This research contributes to the academic literature by adding further theoretical insights to SC strategy development, especially those that have been characterised as highly complex. The study identifies four key areas of intervention needed within this SC (in both countries) to promote higher level efficiencies and effectiveness.

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Service modularity in managing healthcare logistics

Cited by 27 publications

References 49 publications

Healthcare Logistics Optimization Framework for Efficient Supply Chain Management in Niger Delta Region of Nigeria

Healthcare Logistics Optimization Framework for Efficient Supply Chain Management in Niger Delta Region of Nigeria

Getting closer by increasing distance: the dynamics of value creation spheres in health care logistics

Key sources of operational inefficiency in the pharmaceutical supply chain

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