Service Quality of CRM: With Reference to Public and Private Banks in Nagpur City

Stimulators of Credit Activity of Banking Institutions

“…Thus, factor 1 includes the ratio of coverage of non-current assets by equity (Х16) with loads 0.928, which indicates an increase in financing of non-current assets through equity and increase the financial stability of the financial company; factor 2 embodies the coverage ratio (liquidity of the third degree) (Х13) with the load 0.94, which means a high level of solvency of the financial company in the medium term; the structure of factor 3 is determined by the turnover ratio of current assets (Х8) with load 0.942; factor 4 with significance 0.945 characterizes the turnover ratio of fixed assets (Х11); factor 5 is determined by the coefficient of coverage of financial costs by operating results (Х3) with significance 0.970and characterizes the efficiency of operating activities of the company; factor 6 is significant for the quick liquidity ratio (Х6) with the load 0.981; in the structure of factor 7 the key is the turnover ratio of current assets(Х21) with load 0.946; factor 8 is determined by a significant coefficient of financial independence (Х15) with a load 0.975; factor 9 is the most significant (with the load 0.979) and determines the level of debt coverage(Х1), which allows the financial company to service the debt to banking institutions [47][48][49].…”

Banking Service in Albania: Satisfied… from what?

“…This article helps banks, monetary organizations, academicians, advisors, and specialists to have a piece of superior information on the driving breaks in retail banking for countries [53], which have a fragile financial system and not lots of information on their clients' perceptions. It is very important that banks set a standard for the variables under review and regularly and systematically monitor their performance both for individual customers and small and medium-companies and joint stock companies.…”