The adoption of adaptive neuro-fuzzy inference systems (ANFIS) and metaheuristic optimization approaches has been widely observed in recent research. Even so, integrating these methods improves the model's capability to solve complex problems. A novel enhanced prediction method based on COOT bird optimization was developed for selecting the optimal parameters of ANFIS in the current study. This method combines COOT optimization with ANFIS to model the quality of service (QoS) characteristics of web services by using the adaptive neuro-fuzzy inference system COOT (ANFIS-COOT). In this instance, the quality of the web service (QWS) dataset was obtained from the GitHub database, which consists of 120 web services data, and then evaluated using the presented model on the dataset for estimating response time and throughput of web services. As significant evidence of ANFIS-COOT's efficiency, the similar QWS data set is analyzed using four different prediction models: ANFIS, ANFIS-Beetle Antennae Search (ANFIS-BAS), ANFIS-Reptile Search Algorithm (ANFIS-RSA), and ANFIS-Snake Optimizer (ANFIS-SO). Moreover, the exploratory study used statistical benchmarks such as root mean squared error (RMSE), mean absolute error (MAE), mean absolute percentage error (MAPE), and determination coefficient (R 2 ) to emphasize the accuracy of the proposed model. Based on analysis results, the presented model achieved optimal values of RMSE (59.7473), MAE (15.8531), MAPE (0.0705), and R 2 of 96.32 %, as well as RMSE (1.335), MAE (1.1255), MAPE (0.1818), and R 2 of 97.12 % for modelling response time and throughput of web services, compared to other models. Eventually, this report demonstrates the viability of the ANFIS-COOT while tackling a complex problem and improving predictive performance.