“…Since conventional approaches to analysing the appraisal of physiolytics systems prefer to differentiate users by deterministic variables, such as age, sex, or marital status (Koo, 2017), an analysis of users' mental models may help to distinguish differences in perceptions of affordances and constraints that explain heterogeneous IS responses (Henfridsson & Lindgren, 2010;Mettler, Sprenger, & Winter, 2017). Since conventional approaches to analysing the appraisal of physiolytics systems prefer to differentiate users by deterministic variables, such as age, sex, or marital status (Koo, 2017), an analysis of users' mental models may help to distinguish differences in perceptions of affordances and constraints that explain heterogeneous IS responses (Henfridsson & Lindgren, 2010;Mettler, Sprenger, & Winter, 2017).…”