2020
DOI: 10.1177/1527154420927689
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Service Value Activities by Nurse Practitioners in Ambulatory Specialty Care

Abstract: The increase in nurse practitioners (NPs) in ambulatory medical and surgical specialty settings has prompted inquiry into their role and contribution to patient care. We explored the role and contribution of NPs in ambulatory specialty care through their activities outside of direct care and billable visits (referred to as service value activities), and how NPs perceive these activities enhance quality and efficiency of care, for both patients and the health care institution. This qualitative thematic analysis… Show more

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Cited by 4 publications
(5 citation statements)
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“…Of note, a key outcome of this study confirms a growing trend of research around the NP being an educator and provider of advice to patients and other staff (Lowe et al., 2018; Lutze et al., 2018; Winter et al., 2020). The participants report providing education about medications, follow‐up care and wound care advice, together with providing education for other staff.…”
Section: Discussionsupporting
confidence: 74%
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“…Of note, a key outcome of this study confirms a growing trend of research around the NP being an educator and provider of advice to patients and other staff (Lowe et al., 2018; Lutze et al., 2018; Winter et al., 2020). The participants report providing education about medications, follow‐up care and wound care advice, together with providing education for other staff.…”
Section: Discussionsupporting
confidence: 74%
“…The significance of NPs using an external provider to undertake the necessary tests is that this process would likely have resulted in an “out of pocket” expense for the patient. Access to the Medicare Benefits Schedule for NPs has been previously reported in association with sustainability of NP roles and equity issues for patient groups (Considine & Fielding, 2010; Lowe et al., 2018; Middleton et al, 2011) and linked to other reports of NP activities not fitting well into a fee for services model (Winter et al., 2020).…”
Section: Discussionmentioning
confidence: 98%
“…The skill set that is most lacking in the transition from hospital-based nurse leader to an ANL revolves around cost-effective care and understanding value-based care. Value-based care is here to stay 14,15. ANLs play a critical role that can influence nursing performance and patient outcomes.…”
Section: Discussionmentioning
confidence: 99%
“…Value-based 304 NURSING ADMINISTRATION QUARTERLY/OCTOBER-DECEMBER 2022 care is here to stay. 14,15 ANLs play a critical role that can influence nursing performance and patient outcomes. Nurses are integral to the provision of coordinated, evidence-based care, and they must optimize their skills and abilities, practicing at the top of their scope of practice, to transcend boundaries across the care continuum to help provide the most cost-effective and high-quality care possible.…”
mentioning
confidence: 99%
“…(2020). When developing future cardiovascular occupational standards, it would be necessary to include the results from this study referring to the generic skills, as Winter et al. (2020) have described them as the key in reaching the overall quality and efficiency of care.…”
Section: Discussionmentioning
confidence: 99%