Due to ground deformations caused by underground mining serviceable values of buildings are distinctly diminished, and in extreme cases, seriously damaged structures may be exempted from further service. These deformations can even several times surpass the allowable values determined by appropriate building standard codes. In such situations the allowable deformations should be defined to maintenance the original functioning of a building. One of the most important factors for the determination of the allowable deformations are the serviceability criteria understood as the occupants' reaction to mining damage. The paper presents the results of the investigations of the occupants' reaction to the deformations and damage to their buildings and the concept of shaping the allowable values of deformations of buildings in mining areas. On this ground the proposals for the allowable deformations of buildings in mining areas are given with regard to: tilt of the buildings, width of a single wall crack or failure and relative deflection of the walls.