2023
DOI: 10.1080/02642069.2023.2189242
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Services purchase from the informal economy using digital platforms

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Cited by 2 publications
(5 citation statements)
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“…Di era digital, konsumen semakin beralih ke platform digital untuk mencari produk dan layanan (Fonseca et al, 2023;Horodnic et al, 2023;Kim, 2022;Mulyawan et al, 2022). Kenyamanan belanja online dan peningkatan akses ke informasi telah menyebabkan perubahan perilaku konsumen, dengan pergeseran ke platform e-commerce (Shania & Dewobroto, 2022).…”
Section: Pendahuluanunclassified
“…Di era digital, konsumen semakin beralih ke platform digital untuk mencari produk dan layanan (Fonseca et al, 2023;Horodnic et al, 2023;Kim, 2022;Mulyawan et al, 2022). Kenyamanan belanja online dan peningkatan akses ke informasi telah menyebabkan perubahan perilaku konsumen, dengan pergeseran ke platform e-commerce (Shania & Dewobroto, 2022).…”
Section: Pendahuluanunclassified
“…This is not least due to technological advancements making online, remote, and freelancing work possible and easier [5][6][7][8][9]. The rise of digital platforms intermediating "the supply of and demand for paid labor" [10] has expanded work opportunities for online or offline service providers [7,11,12]. Using platforms such as Uber, Airbnb, Deliveroo, TaskRabbit or Foodora [13][14][15], people can easily find companies or individual clients in need of on-location work (e.g., cleaning, gardening, babyor pet-sitting), remote work (e.g., data entry, application or website development, web design, influencer marketing) or other services like property renting, transporting or delivery [11,12,14,15].…”
Section: Introductionmentioning
confidence: 99%
“…The rise of digital platforms intermediating "the supply of and demand for paid labor" [10] has expanded work opportunities for online or offline service providers [7,11,12]. Using platforms such as Uber, Airbnb, Deliveroo, TaskRabbit or Foodora [13][14][15], people can easily find companies or individual clients in need of on-location work (e.g., cleaning, gardening, babyor pet-sitting), remote work (e.g., data entry, application or website development, web design, influencer marketing) or other services like property renting, transporting or delivery [11,12,14,15]. In relation to such platform work [10], service providers (workers) have Sustainability 2024, 16, 2625 2 of 20 been commonly treated as self-employed rather than employees [12,16].…”
Section: Introductionmentioning
confidence: 99%
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