2016
DOI: 10.1108/ijm-12-2015-0201
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Setting high expectations is not enough

Abstract: Purpose -Drawing on Climate Theory and Social Exchange Theory, we examine whether and how the strength of the expectation climate, defined as the degree of agreement amongst job incumbents on what is expected from them, affects their job performance. To explain this relationship, we utilize mediating trust-in-the-organization effects as an explanatory avenue.Design/methodology/approach -In a time-lagged data sample of 568 public service employees, whose job performance is rated by their 242 line managers, we a… Show more

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Cited by 23 publications
(9 citation statements)
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“…As people become a part of the organization, they enter into a psychological contract with the employer, wherein they show trust in management which subsequently impacts their performance (Argyris, 1964;Mayer and Gavin, 2005). Recent empirical evidence underscores a positive relationship between trust and employee performance (Audenaert et al, 2016;Kloutsiniotis and Mihail, 2018;Lee et al, 2020).…”
Section: Trust In Management and Employee Performancementioning
confidence: 99%
“…As people become a part of the organization, they enter into a psychological contract with the employer, wherein they show trust in management which subsequently impacts their performance (Argyris, 1964;Mayer and Gavin, 2005). Recent empirical evidence underscores a positive relationship between trust and employee performance (Audenaert et al, 2016;Kloutsiniotis and Mihail, 2018;Lee et al, 2020).…”
Section: Trust In Management and Employee Performancementioning
confidence: 99%
“…Employee performance is a vital issue for organizations and has received copious research attention (Campbell et al, 1990). It can be defined as achieving individual work goals and fulfilling expectations set by the organization (Audenaert et al, 2016). For example, Mensah (2015) defines performance as the positive contribution of an employee to the success of the organization.…”
Section: Sc Levels and Employee Performancementioning
confidence: 99%
“…Studies have proven that supportive work climates tend to cause higher organizational performance (Audenaert et al, 2016). Specifically, it has been claimed that SC is connected to employee performance (Nahapiet and Ghoshal, 1998).…”
Section: Sc Levels and Employee Performancementioning
confidence: 99%
“…B. Akbar, Udin, Wahyudi, & Djastuti, 2018;Audenaert, Decramer, Lange, & Vanderstraeten, 2016;Bosak, Dawson, Flood, & Peccei, 2017;Nugroho, 2013;Sudarmanto Alugoro, 2002) show that organizational climate and motivation have a positive effect on employee performance.…”
Section: Discussionmentioning
confidence: 99%