Setting priorities for improving the preoperative assessment clinic: the patients’ and the professionals’ perspective

Abstract

Quality improvement of the PAC can be achieved by obtaining patients' feedback on the quality, determine a PAC's standard of service, recognize service areas that require improvement, and identify actions appropriate to bring about improvement. The value patients and professionals attach to different aspects of care can then be used to prioritize improvements.

Influence of gender and anaesthesia type on day surgery anxiety

“…In comparison to male patients, female patients statistically significantly did not want to be informed of this (Table 5). However, following a survey of patients in a preassessment clinic, Edward et al. (2008) recommended patients be informed of what happens in theatre, potential risks, side effects of anaesthesia, pain control, medication and fasting.…”

Perioperative Systems as a quality model of perioperative medicine and surgical care

“…Nevertheless, in the studies that have used validated and reliable multidimensional patient satisfaction questionnaires in the Perioperative Systems [33][34][35], patients have consistently expressed high patient satisfaction levels with anaesthesiologists [33,34] and nurses during the preanaesthetic consultation [34,35]. The information and communication domain had a positive impact on patient satisfaction [34,36] whereas long waiting times at the preoperative clinic had a negative impact on patient satisfaction [34][35][36].…”

“…The information and communication domain had a positive impact on patient satisfaction [34,36] whereas long waiting times at the preoperative clinic had a negative impact on patient satisfaction [34][35][36].…”

Preoperative screening, evaluation, and optimization of the patient's medical status before outpatient surgery

“…Time to appointment and patient waiting times in a preoperative assessment clinic can be reduced by grouping appointments according to patients' ASA physical status or by using simulation models to test different methods [43].…”