Setting the context: quality in ecotourism.

Black, R. D. Collison; Crabtree, A.

doi:10.1079/9781845932374.0001

Cited by 14 publications

(17 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Currently, the most widespread voluntary standards are the Eco-Management and Audit Scheme (EMAS) created in 1993 by the European Commission and the ISO 14001 developed in 1996 by the International Organization for Standardization (ISO). Both imply that a company voluntarily implements a structured management system consisting of a number of stages that define organizational policies, procedures and practices related to environmental issues (Hillary, 2004), leading eventually to an environmental certification (Black and Crabtree, 2007). The motivation for organizations to meet environmental standards can be twofold:…”

Section: Environmental Certificationmentioning

confidence: 99%

Environmental impacts and certification: evidence from the Milan World Expo 2015

Guizzardi

Mariani

Prayag

2017

IJCHM

View full text Add to dashboard Cite

Purpose-This study examines residents' perceptions of environmental impacts and certification for the Milan World Expo 2015 as well as their overall attitude towards the mega event. Design/methodology/approach-A survey of Milan residents based on a convenience sample of residents in Milan led to 221 useable questionnaires. Findings-Residents perceived that the Expo will have minimal negative and positive environmental impacts. A minority of residents were aware of the environmental certification of the event. The less agreeable residents were with the perceived negative environmental impacts of the event, the more agreeable they were that a certification of event sustainability should limit the damage to the natural environment. Residents' perceptions of the certification were positively related to their overall attitude towards the event. Research limitations/implications-The findings cannot be generalized to other mega events but have several managerial implications in relation to the need for information provision to residents and better communication of the certification by event organizers and planners. Originality/value-Despite rising concerns about environmental issues related to hosting mega events, there is no research on perceptions of a certification of event sustainability by residents.

show abstract

Section: Environmental Certificationmentioning

confidence: 99%

Environmental impacts and certification: evidence from the Milan World Expo 2015

Guizzardi

Mariani

Prayag

2017

IJCHM

View full text Add to dashboard Cite

show abstract

“…Certification has been the subject of many studies. Claims about certification's role in positively impacting economies, societies and ecosystems are well documented (Black & Crabtree, 2007;Font & Buckley, 2001). Consumer and operator perceptions of certification have also been well addressed (Aguilar & Vlosky, 2007;Esparon, Stoeckl, & Gyuris, 2013;Rowe & Higham, 2007).…”

Section: Introductionmentioning

confidence: 97%

DoesECOcertification deliver benefits? An empirical investigation of visitors’ perceptions of the importance ofECOcertification's attributes and of operators’ performance

Esparon

Gyuris

Stoeckl

2013

Journal of Sustainable Tourism

View full text Add to dashboard Cite

Certification is highlighted as a key sustainable tourism management tool. Yet, very little is known about visitors' perceptions of such schemes. This is an important gap: the success of certification schemes depends on consumers' confidence in the quality of products and services that the schemes endorse. This paper surveyed 610 visitors to the Wet Tropics World Heritage Area and surrounds in Queensland, Australia about (1) the perceived importance of various attributes of the ECO certification scheme; and (2) the perceived performance of operators based on those attributes. Data analysis identified aspects of ECO certification and of operator performance that may need improvement. It found that importance of attributes varied across products and visitor groups; at accommodations, most attributes were perceived to be important, Nature (as an aesthetic experience) and Marketing being more important than others, while at attractions and on tours, visitors were indifferent. Younger visitors rated Environment and Conservation more highly than their older counterparts and females rated Conservation more highly than males. Visitors -notably at accommodations -considered that ECO certified operators were performing "better" than non-ECO certified operators on many attributes. How these visitor perceptions translate into reality remains an important topic for future research.

show abstract

“…The "How" The notion of "quality" to ensure and enhance the worth and value in tourism products is not new (Black and Crabtree, 2007;Font and Buckley, 2001). It is therefore not too surprising that as a response to the criticisms of the sector, the quality assurance mechanisms used for tourism have been extended to address international volunteer tourism.…”

Section: The "Why"mentioning

confidence: 99%

Why and how should the international volunteer tourism experience be improved?

Benson

2015

Worldwide Hospitality and Tourism Themes

View full text Add to dashboard Cite

Purpose -This paper gives an overview of the question 'why and how should the international volunteer tourism experience be improved?' and introduces the articles in this special issue.Approach -An ESRC (Economic and Social Research Council) Festival of Social Science funded event, entitled 'Pursuing Quality in International Volunteering' was held at the University of Brighton in November 2013. This event brought together academics and practitioners in a successful debate, but it was also, however, recognised that this was the first step on a long journey. The articles are drawn from attendees both from the ESRC event and the wider international volunteer tourism network of academics and practitioners.Findings -This paper introduces the key stakeholders of international volunteer tourism and the extent to which their voices are prominent (or not) in respect of the issues of achieving quality. Further, the paper highlights a number of quality mechanisms that are offered as solutions to the challenges that currently beleaguer international volunteer tourism.Research limitations /implications -Whilst not all the key stakeholder voices are represented in this theme issue, the discussions and implications that are drawn out are of importance to all stakeholder groups.Originality/value -This is the first time a journal issue has focused on the challenges of achieving quality in respect of international volunteer tourism.

show abstract

Setting the context: quality in ecotourism.

Abstract: This introductory chapter sets the context for the book by exploring the concepts of ecotourism, quality in tourism, and finally quality in ecotourism.

Cited by 14 publications

References 0 publications

Environmental impacts and certification: evidence from the Milan World Expo 2015

Environmental impacts and certification: evidence from the Milan World Expo 2015

DoesECOcertification deliver benefits? An empirical investigation of visitors’ perceptions of the importance ofECOcertification's attributes and of operators’ performance

Why and how should the international volunteer tourism experience be improved?

Contact Info

Product

Resources

About