Sexual harassment: overlooked and under-researched

Ram, Yael; Tribe, John; Biran, Avital

doi:10.1108/ijchm-05-2015-0240

Cited by 43 publications

(46 citation statements)

References 82 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Although researchers have addressed issues of harassment within hospitality setups (Cheung, Baum, & Hsueh, ; Ram, Tribe, & Biran, ), only a few field investigations exist in regard to harassment against tourists (Ajaguna, ; Badu‐Baiden, Adu‐Boahen, et al, ; Calafat et al, ; Carnegie, ; Kozak, Crotts, & Law, ; Skipper, Carmichael, & Doherty, ). The limited research on tourists' cognitive responses and impacts on the self and the destination confounds destinations' ability to reduce the negative effects of harassment toward tourists.…”

Section: Introductionmentioning

confidence: 99%

A qualitative cognitive appraisal of tourist harassment

Otoo

Badu‐Baiden

Kim

2019

Journal of Tourism Research

View full text Add to dashboard Cite

Although hostility against tourists has gained a respectable amount of research attention over the last two decades, tourist harassment has proved to be an elusive topic for researchers. This study makes an important contribution to the literature by demonstrating the multidimensional nature of tourist harassment, with attention paid to the application of cognitive appraisal theory. We argue the need for an in‐depth understanding of victims' perspective of tourist harassment. The study involved 19 on‐site interviews conducted in Ghana. The results show that tourists are subjected to aggressive and passive forms of harassment. The qualitative inquiry revealed that harassment has substantial effects on tourists' cognitive assessment, emotional response, coping strategy, destination image, and future intentions. Expressing annoyance and making behavioral adjustments were the more notable emotional and coping responses recorded. Although respondents were generally confident about recommending Ghana as a destination in spite of the harassment, they were divided in terms of their intentions to revisit the destination.

show abstract

Section: Introductionmentioning

confidence: 99%

A qualitative cognitive appraisal of tourist harassment

Otoo

Badu‐Baiden

Kim

2019

Journal of Tourism Research

View full text Add to dashboard Cite

show abstract

“…Workplace sexual harassment (WSH) is a condition of an unwelcome sexual advance, request for sexual favors, or hostile verbal or physical conduct that affects one's work performance or employment [5,6].…”

Section: Introductionmentioning

confidence: 99%

“…On the other hand, Ram offered ve counter forces [5] (triangulation, interdisciplinary research, collaboration, humanism, and critical praxis) to unhide the ve hidden barriers [20] (i.e., person, rules, position, ends, and ideology) of knowledge about SH. However, despite these tremendous stress on SH policy, advances in policy construction, and an extensive body of studies, SH remains a persistent…”

Section: Introductionmentioning

confidence: 99%

Perception, Experiences, Risks, and Effects of Sexual Harassment Among Women Working in Hospitality Workplaces of Bahir Dar City, Northwest Ethiopia: A Qualitative Study

Worke¹,

Debelew²,

Koricha³

2020

Preprint

View full text Add to dashboard Cite

Background: Sexual harassment is a public health problem that depends on gender, context, and perceivers ideology. Though it grasped attention worldwide, the perception, experience, risk, and effects of sexual harassment on victims are still uncertain. Mainly, in hospitality workplaces, women employees are disproportionately victims of sexual harassment. However, the issue is at an early stage in low and middle-income countries and Ethiopia in particular. Thus, this study was aimed to explore the perception, experience, perceived risks, and effects of sexual harassment against women working in the hospitality workplaces.Methods: We conducted an exploratory qualitative study from January 1 to August 30, 2019. Data were collected from women employees, managers, cashiers, and customers. We applied a semi-structured focus group and in-depth interview discussion guides. Women employees were selected using the snowball method, and we recruited the key informants purposefully until the data theoretically saturated. Key informants who were supposed to give adequate information to study objectives were selected. The selection process of the key informants was based on their responsibility concerning women working in hospitality workplaces. Data were analyzed via the thematic analysis approach with the help of ATLAS ti version 8.4.24 software package. Results: Forty-five women, five managers, four cashiers, and four customers were included in the study. Perceptions, experiences, perceived risk factors, and consequences of workplace sexual harassment were identified. The majority of the participants lack awareness about workplace sexual harassment. The experiences were verbal, physical, visual, and gender-related forms of sexual harassment. The perceived risk factors of sexual harassment were organization related, customer-related, and victim-related. The consequences were work-related, health-related, and financial and family undermining.Conclusions: Sexual harassment is poorly understood but widely experienced by women working in hospitality workplaces. It was also caused by multiple factors and affected both organizations and individuals. Awareness creation campaigns, pre-service education, and in-service training, prevention, and rehabilitation of the victims are needed. Likewise, organizational policies and strategies should have to be developed and implemented.

show abstract

“…In short, workplace sexual harassment (WSH) is a condition of an unwelcome sexual advance, request for sexual favors, or hostile verbal or physical conduct that affects one's work performance or employment [7,8]. Currently, the literature provides convincing evidence for the persistence and pervasiveness of WSH [8][9][10][11].…”

Section: Introductionmentioning

confidence: 99%

Coping Strategies and Perceived Barriers of women hospitality workplaces employees to sexual harassment in Bahir Dar city, Northwest Ethiopia: A Ground Theory Approach

Worke

Debelew

Koricha

2020

Preprint

View full text Add to dashboard Cite

Background: Coping strategies of sexual harassment are determined by the person, environment, and cognitive reappraisal. Consequently, the issue of how women victims cope with the problem is still unsettled worldwide. Women were disproportionately victims of sexual harassment in the hospitality industries, and the issue of response is at an earlier phase in low and middle-income countries, and particularly in Ethiopia. Thus, this study was aimed to develop a context speciﬁc and data-driven coping strategy framework for sexual harassment victimization against women working in the hospitality workplaces.Methods: We conducted a qualitative, grounded theory approach to guide the study process. The data were collected from women, managers, cashiers, and customers. We use a semi-structured, specific audience, and focus group discussion guides. A constant comparative approach was used to summarize data and describe meanings. ATLAS. ti version 8.4.24 software package was used for data coding categorizing, and visualizing networks.Results: The analysis provided a context speciﬁc coping strategic framework, which consists of, closely interconnected, four dimensions practiced by women hospitality employees. The dimensions were normalization, engagement, help-seeking, and detachment with the respective barriers. The normalization dimension encompasses silence, acceptance, denial, refusal, grief, and tolerance. Likewise, the engagement dimension consists of confrontation, negotiation, retaliation/threatening, and discrimination of the perpetrators. The help-seeking dimension also involves elements such as discussing with friends, complaining to supervisors, consulting professionals, and accusing the perpetrators. Finally, the detachment dimension entails job-hopping, job withdrawal, work withdrawal, and distancing. A variety of barriers deterred all dimensions. However, normalization was facilitated by some factors, and adverse outcomes ended the engagement dimension of coping.Conclusion: The sexual harassment coping capacities of women employees have been unclear, which left no whole for the stakeholders to intervene. The new coping strategic framework can serve as a valuable guide to design context-speciﬁc interventions that make the women and the stakeholders prevent sexual harassment, decrease the barriers, and alleviate effects.

show abstract

Sexual harassment: overlooked and under-researched

Cited by 43 publications

References 82 publications

A qualitative cognitive appraisal of tourist harassment

A qualitative cognitive appraisal of tourist harassment

Perception, Experiences, Risks, and Effects of Sexual Harassment Among Women Working in Hospitality Workplaces of Bahir Dar City, Northwest Ethiopia: A Qualitative Study

Coping Strategies and Perceived Barriers of women hospitality workplaces employees to sexual harassment in Bahir Dar city, Northwest Ethiopia: A Ground Theory Approach

Contact Info

Product

Resources

About