Shades of gray: Opening up a software producing organization with the open software enterprise model

Jansen, Slinger; Brinkkemper, Sjaak; Souer, Jurriaan; Luinenburg, Lútzen

doi:10.1016/j.jss.2011.12.007

Cited by 100 publications

(85 citation statements)

References 12 publications

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“…The increased openness that OI implies poses significant challenges to software organizations in terms of securing their competitive advantage (Munir et al 2016) and understanding what to contribute, when and how to maintain differentiation towards competitors that may also be involved in the OSS community (Henkel 2006;van der Linden et al 2009;Jansen et al 2012). Related to that is the challenge of what requirements should be selected, when these should be released and how an internal roadmap should be synchronized with the OSS project's roadmap (Wnuk et al 2012;Linåker et al 2016).…”

Section: Related Workmentioning

confidence: 99%

Open innovation using open source tools: a case study at Sony Mobile

et al. 2017

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Despite growing interest of Open Innovation (OI) in Software Engineering (SE), little is known about what triggers software organizations to adopt it and how this affects SE practices. OI can be realized in numerous of ways, including Open Source Software (OSS) involvement. Outcomes from OI are not restricted to product innovation but also include process innovation, e.g. improved SE practices and methods. This study explores the involvement of a software organization (Sony Mobile) in OSS communities from an OI perspective and what SE practices (requirements engineering and testing) have been adapted in relation to OI. It also highlights the innovative outcomes resulting from OI. An exploratory embedded case study investigates how Sony Mobile use and contribute to Jenkins and Gerrit; the two central OSS tools in their continuous integration tool chain. Quantitative analysis was performed on change log data from source code repositories in order to identify the top contributors and triangulated with the results from five semi-structured interviews to explore the nature of the commits. The findings of the case study include five major themes: i) The process of opening up towards the tool communities correlates in time with a general adoption of OSS in the organization. ii) Assets not seen as competitive advantage nor a source of revenue are made open to OSS communities, and gradually, the organization turns more open. iii) The requirements engineering process towards the community is informal and based on engagement. iv) The need for systematic and automated testing is still in its infancy, but the needs are identified. v) The innovation outcomes included free features and maintenance, and were believed to increase speed and quality in development. Adopting OI was a result of a paradigm shift of moving from Windows to Linux. This shift enabled Sony Mobile to utilize the Jenkins and Gerrit communities to make their internal development process better for its software developers and testers.

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Section: Related Workmentioning

confidence: 99%

Open innovation using open source tools: a case study at Sony Mobile

et al. 2017

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“…Similarly in the early days of OSS, many interesting OI initiatives were performed, e.g. opening up software product organizations and utilizing open configurations [33]. However, there is a lack of systematic efforts that focus on summarizing the current state of the literature on the OI relation to SE.…”

Section: Introductionmentioning

confidence: 99%

Open innovation in software engineering: a systematic mapping study

2015

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Context: Open innovation (OI) means that innovation is fostered by using both external and internal influences in the innovation process. In software engineering (SE), OI has existed for decades, while we currently see a faster and broader move towards OI in SE. We therefore survey research on how OI takes place and contributes to innovation in SE.Objective: This study aims to synthesize the research knowledge on OI in the SE domain. Method: We launched a systematic mapping study and conducted a thematic analysis of the results. Moreover, we analyzed the strength of the evidence in the light of a rigor and relevance assessment of the research. Results: We identified 33 publications, divided into 9 themes related to OI. 17/33 studies fall in the high-rigor/high-relevance category, suggesting the results are highly industry relevant. The research indicates that start-ups have higher tendency to opt for OI compared to incumbents. The evidence also suggests that firms assimilating knowledge into their internal R&D activities, have higher likelihood of gaining financial advantages.

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“…Rohrbeck et al [26] presented an empirical study on incrementing the innovation capacity by changing the innovation processes and detecting some innovation enablers with discussion the comprehensiveness and effectiveness of them in their study. Later, Jansen et al [27] presented an enterprise model to measure the software producers' degree of openness. Open software enterprise model [27] measures the degree of openness in a software producing organization.…”

Section: Open Innovationmentioning

confidence: 99%

“…Later, Jansen et al [27] presented an enterprise model to measure the software producers' degree of openness. Open software enterprise model [27] measures the degree of openness in a software producing organization.…”

Section: Open Innovationmentioning

confidence: 99%

Trade-off Service Portfolio Planning – A Case Study on Mining the Android App Market

Nayebi

Ruhe

2015

Preprint

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Service portfolio planning is the process of designing collections of services and deciding on their provision. The problem is highly information intensive, and most of the information required is hard to gather. In this paper, we present a solution approach based on the paradigm of Analytical Open Innovation (AOI). Open innovation is a cheap and low risk problem solving approach which relies on knowledge exchange with outside of company as a competitive advantage. Different forms of open innovation; crowd source, open source and outsource; facilitate the provider and consumer interactions and brings higher customer value. In our proposed AOI approach, open innovation is utilized for elicitation of services from web data, crowdsourcing the service value from potential customers and for the estimation of service implementation effort. For service evaluation, we apply the Kano theory of product development and customer satisfaction. Based on that and as the result from an optimization process, resource-optimized service portfolios are created that constitute trade-offs in balancing between gained value and effort needed. As a proof of concept, the proposed approach is illustrated via a case study project for the composition of Over the Top TV (OTT) services. The atomic services from 241 qualified apps were analyzed from the android app market. We demonstrate that the proposed approach is able to generate optimized trade-off solutions, composing better apps at each capacity level and achieving better customer satisfaction . Abstract.Service portfolio planning is the process of designing collections of services and deciding on their provision. The problem is highly information intensive, and most of the information required is hard to gather. In this paper, we present a solution approach based on the paradigm of Analytical Open Innovation (AOI). Open innovation is a cheap and low risk problem solving approach which relies on knowledge exchange with outside of company as a competitive advantage. Different forms of open innovation; crowd source, open source and outsource; facilitate the provider and consumer interactions and brings higher customer value. In our proposed AOI approach, open innovation is utilized for elicitation of services from web data, crowdsourcing the service value from potential customers and for the estimation of service implementation effort. For service evaluation, we apply the Kano theory of product development and customer satisfaction. Based on that and as the result from an optimization process, resource-optimized service portfolios are created that constitute trade-offs in balancing between gained value and effort needed. As a proof of concept, the proposed approach is illustrated via a case study project for the composition of Over the Top TV (OTT) services. The atomic services from 241 qualified apps were analyzed from the android app market. We demonstrate that the proposed approach is able to generate optimized trade-off solutions, composing better apps at each capacity level and achi...

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Shades of gray: Opening up a software producing organization with the open software enterprise model

Cited by 100 publications

References 12 publications

Open innovation using open source tools: a case study at Sony Mobile

Open innovation using open source tools: a case study at Sony Mobile

Open innovation in software engineering: a systematic mapping study

Trade-off Service Portfolio Planning – A Case Study on Mining the Android App Market

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