ShadowBox™: Flexible Training to Impart the Expert Mindset

Borders, Joseph; Polander, Noel; Klein, Gary; Wright, Corinne

doi:10.1016/j.promfg.2015.07.444

Cited by 7 publications

(1 citation statement)

References 6 publications

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“…The kind of cognitive skills training exemplified by ShadowBox training seems applicable to a variety of domains (Borders, Polander, Klein, & Wright, 2015). We have used the ShadowBox approach with console operators in petrochemical plants, with social workers in child protective services agencies, and with nurses preparing to complete their training and take hospital positions.…”

Section: Domainsmentioning

confidence: 99%

The ShadowBox Approach to Cognitive Skills Training

Klein¹,

Borders

2016

Journal of Cognitive Engineering and Decision Making

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Unlike behavioral skills training, cognitive skills training attempts to impart concepts that typically depend on tacit knowledge. Subject-matter experts (SMEs) often deliver cognitive training, but SMEs are expensive and in short supply, causing a training bottleneck. Recently, Hintze developed the ShadowBox method to overcome this limitation. As part of the Defense Advanced Research Projects Agency's Social Strategic Interaction Modules, Klein, Hintze, and Saab adapted the ShadowBox approach to train large numbers of trainees without relying on expert facilitators. As part of this program, we used the ShadowBox approach to train warfighters on the social cognitive skills needed to successfully manage civilian encounters without creating hostility or resentment. ShadowBox training was evaluated in two studies. Evaluation 1 provided 3 hr of nonfacilitated, paper-based training to Marines at Camp Pendleton and Camp Lejeune (N = 59), and improved performance (i.e., match to the SME rankings) by 28% compared to a control group. Evaluation 2 provided 1 hr of nonfacilitated training, administered via Android tablet, to soldiers at Fort Benning (N = 30) and improved performance by 21%. These results, both statistically significant, suggest ways to use scenario-based training to develop cognitive skills in the military.

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Section: Domainsmentioning

confidence: 99%