Shaping our perception of reality: sustainability communication by Canadian festivals

Dodds, Rachel; Novotny, Michelle; Harper, Sylvie

doi:10.1108/ijefm-03-2020-0012

Cited by 21 publications

(23 citation statements)

References 49 publications

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“…Therefore, reputation orientation has implications for stakeholder satisfaction, socially responsible behaviour, ethical decision making, and sustainability. Dodds, Novotny and Harper (2020) recently sought to determine the extent of online communication by festivals regarding their sustainability practices has enabled the shaping of perceptions of reality. The study employed a mixed-method approach and the findings indicated that best practice festivals -having communicated 5.47 initiatives or more -were found to have been significantly more likely than non-best practice festivals to be music festivals and have been in operation longer.…”

Section: Resultsmentioning

confidence: 99%

Corporate Communication Practices and Online Reputation Management

Jasper

2021

JEPM

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Purpose: The purpose of the study is to investigate the effect of corporate communication practices on online reputation management. Design/ Methodology/Approach: The paper adopted the desktop literature review method. This involved an in-depth review of studies related to corporate communication practices and online reputation management. An in-depth search of the top keywords related to corporate communication practices and online reputation management was done in various databases. Thus, the paper was purely qualitative, drawing its findings from secondary sources of information. Findings: The research concludes and provides practical strategic recommendations regarding effective communications to help guide managers in their planning and execution of their CSR endeavours. Contribution to policy and practice: Thus, the stronger the attribution of organizational responsibility, the stronger are the emotions like anger and the more likely the act to harm the organization. Undoubtedly, reputation management requires a shift in mindset and approach. Crucially, there is a need for more robust theoretical and practical findings to use as a basis for online reputation building via online communication practices. Originality/Value: This paper is justified by the fact that it adds to the knowledge and fills the gap that exists with regard to online reputation management. However, from the current review of the papers, some have presented knowledge gaps that form the basis of the current study. Therefore, given the observed problem with many firms in managing online reputation/image, the current paper sought to look into the problem and provide recommendations for further reference by scholars and policymakers. This paper is, thus, important to policymakers in the information and communication sector as it enables them to formulate policies that support and ease the adoption of digital marketing in organizational branding.

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Section: Resultsmentioning

confidence: 99%

Corporate Communication Practices and Online Reputation Management

Jasper

2021

JEPM

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“…The results reflect that the agents' perceptions of the impact that COVID-19 will have on the festival are negative. The perception of a lack of information and communication (Dodds et al , 2020) is noteworthy, causing high levels of uncertainty among the agents. The perception of the impacts on the industry is related to the reduction in employment and economic activity generated.…”

Section: Discussionmentioning

confidence: 99%

Impacts of a health crisis on music festivals: a qualitative approach

Orea-Giner

Reverté

Moraleda

2022

IJEFM

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PurposeThis research explores the consequences of a health crisis provoked by a pandemic scenario on music festival impacts considered by the stakeholders involved. The purpose of this paper is to identify the perceptions from the stakeholders' point of view (host community, public and private sector) and to identify the impacts generated before and after a health crisis regarding the celebration of a festival.Design/methodology/approachThe study offers a holistic insight into impact research by music festivals. The methodology implemented is based on qualitative techniques. By conducting 20 in-depth interviews with essential stakeholders, it is possible to determine their perceptions of the impact of the event and the effects of a health crisis.FindingsThe results allow detecting a gap between internal and external stakeholders due to poor communication and planning of the event. The results show that a health crisis provokes negative impacts on the economic benefits of events' organisation. However, the cultural city's identity suffers an important damage that it is difficult to overcome. The community and visitors are the stakeholders that suffer a detrimental impact on their experience when attending the festival, considering the security measures. Moreover, results allow us to identify practical implications for event management and planning in a health crisis scenario.Originality/valueThe most important contribution of this research is the theoretical model proposed to analyse stakeholders' perception of the event celebration in a context of a health crisis. The model also considers different moments of the social exchange. The theoretical approaches considered theory of social exchange (SET) and Visitor, Industry, Community and Environment (VICE) models allow analysing the stakeholder's perception of a case study of a music festival (Viña Rock Festival, Spain). The emerging and central role of the cooperation between stakeholders constitutes another notable contribution to the literature.

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“…However, sustainability seems not to be a priority of music festivals. Dodds et al ( 2020 ) found that 64% of Canadian music festivals included in their sample did not communicate about their sustainability practices. Moreover, only 6% of them concentrated their sustainability campaign on social media, even though the literature shows that active communication is critical for developing and maintaining good relationships with participants (Luonila and Kinnunen 2019 ).…”

Section: Content Analysismentioning

confidence: 99%

Music in business and management studies: a systematic literature review and research agenda

Pizzolitto

2023

Manag Rev Q

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Music is the background of life, representing an international language that connects different cultures. It is also significant with respect to economies, markets, and businesses. The literature in the music field has identified several issues related to the role of digitalization in the revolution of music, the distribution of music products, the management and organization of music events, music marketing strategies, and the position of musicians as entrepreneurs. This paper comprises a systematic literature review of the most recent articles discussing the numerous connections between music, business, and management (2017–2022). Through a rigorous protocol, this research discusses the effects of the digital revolution on the music industry, with particular reference to the persisting oligopoly of major labels and the new business models that integrate music streaming and social networks. The findings show the renaissance and relevance of live music events, the fundamental role of segmentation strategies for managing festivals, and the limited presence of sustainability as a priority during festivals and events management. Furthermore, the literature highlights the relevance of discussions concerning musicians’ identity, especially in light of the complex relationship between the bohemian and the entrepreneurial nature of their profession. This is followed by numerous reflections on future research opportunities, recommending theoretical and empirical in-depth studies of music industry competition, futuristic management philosophies and business models, and the roles of technology, sustainability, and financial elements in fostering artists’ success in the digital era. Finally, the paper discusses business models and strategies for musicians, festivals management, stores, and sustainability.

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Shaping our perception of reality: sustainability communication by Canadian festivals

Cited by 21 publications

References 49 publications

Corporate Communication Practices and Online Reputation Management

Corporate Communication Practices and Online Reputation Management

Impacts of a health crisis on music festivals: a qualitative approach

Music in business and management studies: a systematic literature review and research agenda

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