“…Recent work studies (JACA et al, 2013;CIASULLO et al, 2017) accomplished the old sociotechnical theory (MARX, 1997;SALERNO, 1994), investigating not only shared leadership effects on performance (MÜLLER et al, 2018), but also how individual aspects, such as emotional intelligence, affect social factors, like trust and conflict, and consequently, collective results. (REZVANI et al, 2019).…”