Shared workspaces: how do they work and when are they useful?

Whittaker, Steve; Geelhoed, Erik; Robinson, Elizabeth

doi:10.1006/imms.1993.1085

Cited by 112 publications

(84 citation statements)

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“…Frohlich (1993) emphasized the complementarity between conversational interfaces and direct manipulation interfaces: the latter reduce the 'referential distance' inherent to language interaction, by pointing to objects referred to in verbal utterances. Of course, as we will see, deictic gestures are much easier when the computerized whiteboard is combined with a free-hands audio system (Whittaker et al, 1993).…”

Section: Research Hypothesesmentioning

confidence: 89%

“…The whiteboard would contribute to grounding by expressing with drawings ideas that are not easy to express in text-based communication, for instance spatial relationships. Whittaker et al (1993) observed that the whiteboard is most useful for tasks that are inherently graphical, like placing different pieces of furniture of a floor map.…”

Section: Research Hypothesesmentioning

confidence: 99%

See 1 more Smart Citation

Sharing Solutions: Persistence and Grounding in Multimodal Collaborative Problem Solving

Dillenbourg¹,

Traum²

2006

Journal of the Learning Sciences

195

130

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We report on an exploratory study of the relationship between grounding and problem solving in multi-modal computer-mediated collaboration. We examine two different media, a shared whiteboard and a MOO environment that includes a text chat facility. We study how the acknowledgment rate (how often partners give feedback of having perceived, understood, and accepted partner's contributions) varies according to the media and the content of interactions.We expected that the whiteboard would serve to draw schemata that disambiguate chat utterances. Instead, results show that the whiteboard is primarily used to represent the state of problem solving and the chat it is used for grounding information created on the whiteboard. We interpret these results in terms of persistence: more persistent information is exchanged through the more persistent medium. The whiteboard was used as a shared memory rather than a grounding tool.

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Section: Research Hypothesesmentioning

confidence: 89%

Section: Research Hypothesesmentioning

confidence: 99%

Sharing Solutions: Persistence and Grounding in Multimodal Collaborative Problem Solving

Dillenbourg¹,

Traum²

2006

Journal of the Learning Sciences

195

130

View full text Add to dashboard Cite

show abstract

“…These representations enable shared understanding of spatial phenomena and their dependencies [46], and they play the roles of shared workspaces for visually complex tasks [43,70,75]. In group spatial decision making activities, a common map view can facilitate sharing of spatial context within which the spatial situation and associated problems can be collaboratively framed and characterized [17].…”

Section: Sharingmentioning

confidence: 99%

Human-GIS interaction issues in crisis response

Cai¹,

Sharma

MacEachren

et al. 2006

IJRAM

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Abstract. Geospatial information systems (GIS) provide a central infrastructure forcomputer supported crisis management in terms of database, analytical models and visualization tools, but the user interfaces of such systems are still hard to use, and do not address the special needs of crisis managers who often work in teams and make judgments and decisions under stress. This paper articulates the overall challenges for effective GIS interfaces to support crisis management in three dimensions: immediacy, relevancy, and sharing. These three requirements are addressed by an integrated approach, taking a human-GIS interaction perspective. To demonstrate the feasibility of this approach, we cite our prototype system, DAVE_G (Dialogue-Assisted Visual Environment for Geoinformaton), as an example. DAVE_G uses a large screen display to create a shared workspace among team members, and allows risk managers to interact with a GIS through natural multimodal (speech/gesture) dialogues. This work highlights the design challenges and the required technical innovations towards the goal of making geographical information accessible to crisis management teams.Keywords: geographical information systems, human-computer interaction, multimodal interface, speech and gesture, dialogue management, geovisualization Bibliographical notes: Guoray Cai is Assistant Professor of Information Sciences andTechnology with the school of Information Sciences and Technology at the Pennsylvania State University. He is the director of the Spatial Information and Intelligence Laboratory, and an affiliate faculty of GeoVISTA center at Penn State. His research interests include spatial information retrieval, multimodal interfaces for GIS, conversational dialogue systems, and map-mediated communication and collaboration. He is a member of ACM, IEEE, and AAG (American Association of Geographers). Representation, Visualization, and Design (New York, Guilford, 1995). Dr. MacEachren is currently Chair of the International Cartographic Association Commission on Visualization and Virtual Environments. Rajeev Sharma is an Associated Professor of Computer Science and Engineering atIsaac Brewer is a Ph.D. degree candidate at the Department of Geography and the GeoVISTA Center, Pennsylvania State University, University Park. His dissertation research is focused on the development of a cognitive systems engineering approach to guide design of advanced human-computer interfaces that support collaborative actions with a GIS in emergency management situations. His long-term research interests are in the modeling of human cognitive processes and visual systems as it relates to the design of new interface technologies for geographical information.

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“…By creating a shared workspace collaborative design tool that can draw upon a database of fashion design information from various departments (such as graphics, fabrics, costs, colours, and patterns of past designs), together with product life cycle management software, it may be possible to cut down the production cycle time, while keeping interaction and manipulation methods with which fashion designers are already familiar. C. Tang, 1991;Whittaker, Geelhoed, & Robinson, 1993) and groupware systems (Bullen & Johansen, 1988;Johansen et al, 1991;Johnson-Lenz & Johnson-Lenz, 1981;A. Tang, Boyle, & Greenberg, 2004).…”

Section: Problem Overview and Motivationmentioning

confidence: 99%

“…Tang, 1991;Whittaker, Geelhoed, & Robinson, 1993) and groupware systems (Bullen & Johansen, 1988;Johansen et al, 1991;Johnson-Lenz & Johnson-Lenz, 1981;A. Tang, Boyle, & Greenberg, 2004).…”

Section: Problem Overview and Motivationmentioning

confidence: 99%

Designing a technology mash-up to support remote physical-digital fashion design collaboration

Yang¹

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Due to high labour costs, most companies have changed their business strategy by outsourcing their manufacturing process to manufacturers in China instead of manufacturing locally. Therefore there is an increase in need to support remote collaboration in the fashion industry. The achievement of a shared understanding of the design problem, the shared design artefacts and the solutions is vital for any remote collaboration to happen successfully. One of the problems the fashion design industry faces, in the context of distributed collaboration, is that there is a barrier between the physical artefacts associated with the process of fashion design, and the digital version of artefacts or the representation of those artefacts through technology. From the Human-Computer Interaction point of view, the physical and digital barrier can be seen as a 'social technical intersection'.To explore this problem from an interaction design perspective, this thesis describes the design and evaluation of a prototype to support remote collaboration in fashion design-TVTM prototype. The TVTM prototype is designed to provide the translation mechanism between actual physical artefacts and the digital representation of those artefacts. The prototype takes advantage of the increasing sophistication of off-the-shelf technologies in order to explore the use of a mash-up approach to designing collaboration technology. The thesis later presents a principled way of dealing with the problem associated with the achievement of shared understanding that is caused by the intersection between the asymmetrical access of the interpersonal communications and the novelty aspect of using the TVTM prototype for remote collaboration.This thesis contributes to the field of interaction design and communication theory by presenting the link between the translation mechanism of physical to digital fashion design collaboration and the social technical intersection. The thesis also contributes to the novel use of the Video Card Game methodology as an evaluative tool to understand the design process as part of the iterative design process. The themes generated from the Video Card Game study allowed triangulation of the data that has been collected using three different methodologies as a new approach to ensure robustness of research findings. ! III! Declaration By AuthorThis thesis is composed of my original work, and contains no material previously published or written by another person except where due reference has been made in the text. I have clearly stated the contribution by others to jointly authored works that I have included in my thesis.I have clearly stated the contribution of others to my thesis as a whole, including statistical assistance, survey design, data analysis, significant technical procedures, professional editorial advice, and any other original research work used or reported in my thesis. The content of my thesis is the result of work I have carried out since the commencement of my research higher degree candidature and does not...

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Shared workspaces: how do they work and when are they useful?

Cited by 112 publications

References 0 publications

Sharing Solutions: Persistence and Grounding in Multimodal Collaborative Problem Solving

Sharing Solutions: Persistence and Grounding in Multimodal Collaborative Problem Solving

Human-GIS interaction issues in crisis response

Designing a technology mash-up to support remote physical-digital fashion design collaboration

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