Shifting perspectives on organizational memory: from storage to active remembering

Bannon, Liam J.; Kuutti, Kari

doi:10.1109/hicss.1996.493187

Cited by 103 publications

(60 citation statements)

References 21 publications

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“…Over the past decade, the CSCW community and related areas have taken a keen interest in organizational memory (OM) [1], [3], [9]. This suggests that there is value in retaining and later drawing on historical records of virtual collaboration.…”

Section: Organizational Memorymentioning

confidence: 99%

An integrative framework for knowledge extraction in collaborative virtual environments

Biuk-Aghai¹,

Simoff

2001

Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work - GROUP '01

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Collaborative virtual environments are becoming an intrinsic part of professional practices. In addition to providing collaboration support, they have the potential to collect vast amounts of data about collaborative activities. The aim of this research is to utilize this data effectively, extract meaningful insights out of it and feeding discovered knowledge back into the environment. The paper presents a framework for integrating knowledge discovery techniques with collaborative virtual environments, starting from early conceptual development. Discovered patterns are deposited in an organizational memory which makes these available within the virtual environment. Two examples of the application of the framework are included.

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Section: Organizational Memorymentioning

confidence: 99%

An integrative framework for knowledge extraction in collaborative virtual environments

Biuk-Aghai¹,

Simoff

2001

Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work - GROUP '01

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“…Over the past decade, the CSCW community and related areas have taken a keen interest in organisational memory (OM) [1,3,6]. This suggests that there is value in retaining and later drawing on historical records of virtual collaboration.…”

Section: Organisational Memorymentioning

confidence: 99%

Multimedia Mining of Collaborative Virtual Workspaces: An Integrative Framework for Extracting and Integrating Collaborative Process Knowledge

Simoff

Biuk-Aghai

2003

Mining Multimedia and Complex Data

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Collaborative virtual environments are becoming an intrinsic part of professional practices. In addition to providing collaboration support, they have the potential to collect vast amounts of multimedia data about the actions and content of such collaborative activities. The aim of this research is to utilize this data effectively, extract meaningful insights out of it and feed discovered knowledge back into the environment. The paper presents a framework for integrating multimedia data mining techniques with collaborative virtual environments, starting from early conceptual development. Discovered patterns are deposited in an organisational memory, which makes these available within the virtual environment. Some of the ideas are illustrated by an example from the application to collaborative spaces developed in LiveNet, a virtual workspace design system.

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“…In other words, the view being limited to the acquisition, retention and retrieval of information simplifies too much the model for organizational memory. Thus, authors such as Kuutti & Bannon (1996), claim that organizational memory should not be conceptualized as a single repository, but as a dynamic process that integrates reconstructions functions enabling the recall of past experiences. Corbett (2000) argues for a dynamic view of the structure of organizational memory, which should take into account the social nature of this memory.…”

Section: Information Retentionmentioning

confidence: 99%

Understanding Organizational Memory From the Integrated Management Systems (Erp)

Perez

Ramos

2013

Proceedings of 10th CONTECSI International Conference on Information Systems and Technology Management

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With this research, in the form of a theoretical essay addressing the theme of Organizational Memory and Integrated Management Systems (ERP), we tried to present some evidence of how this type of system can contribute to the consolidation of certain features of Organizational Memory. From a theoretical review of the concepts of Human Memory, extending to the Organizational Memory and Information Systems, with emphasis on Integrated Management Systems (ERP) we tried to draw a parallel between the functions and structures of Organizational Memory and features and characteristics of ERPs. The choice of the ERP system for this study was made due to the complexity and broad scope of this system. It was verified that the ERPs adequately support many functions of the Organizational Memory, highlighting the implementation of logical processes, practices and rules in business. It is hoped that the dialogue presented here can contribute to the advancement of the understanding of organizational memory, since the similarity of Human Memory is a fertile field and there is still much to be researched.Keywords: Human Memory, Memory Organizational, Information System, ERP. RESUMOCom esta pesquisa, no formato de ensaio teórico abordou-se o tema da Memória Organizacional e os Sistemas Integrados de Gestão (ERP), buscando apresentar alguns indícios de como este tipo de sistema pode colaborar para a consolidação de algumas funcionalidades da Memória Organizacional. A partir de uma revisão teórica sobre os conceitos da Memória Humana, com extensão à Memória Organizacional e Sistemas de Informação, com ênfase nos Sistemas Integrados de Gestão (ERP), procurou-se estabelecer um paralelo entre as funcionalidades e estruturas da Memória Organizacional e as funcionalidades e características dos ERPs. A escolha do sistema ERP para este estudo deveu-se à complexidade e escopo abrangente deste sistema. Pôde-se constatar que os ERPs suportam de forma adequada algumas funções da Memória Organizacional, com destaque à implementação das lógicas, processos, práticas e regras vigentes de negócio. Espera-se que o diálogo aqui apresentado possa contribuir para o avanço do entendimento da Memória Organizacional, visto que à semelhança da Memória Humana, é um campo fértil e ainda existe muito a ser pesquisado.Palavras-chave: Memória Humana, Memória Organizacional, Sistema de Informação, ERP.

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Shifting perspectives on organizational memory: from storage to active remembering

Cited by 103 publications

References 21 publications

An integrative framework for knowledge extraction in collaborative virtual environments

An integrative framework for knowledge extraction in collaborative virtual environments

Multimedia Mining of Collaborative Virtual Workspaces: An Integrative Framework for Extracting and Integrating Collaborative Process Knowledge

Understanding Organizational Memory From the Integrated Management Systems (Erp)

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