2014
DOI: 10.1007/978-3-319-12811-5_11
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Shopper Analytics: A Customer Activity Recognition System Using a Distributed RGB-D Camera Network

Abstract: The aim of this paper is to present an integrated system consisted of a RGB-D camera and a software able to monitor shoppers in intelligent retail environments. We propose an innovative low cost smart system that can understand the shoppers' behavior and, in particular, their interactions with the products in the shelves, with the aim to develop an automatic RGB-D technique for video analysis. The system of cameras detects the presence of people and univocally identifies them. Through the depth frames, the sys… Show more

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Cited by 41 publications
(26 citation statements)
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“…The two subsystems have complementary properties i.e., the radiofrequency localizer solves the occlusions that may occur in the computer vision detector, and the computer vision subsystem increases the accuracy of positions measured with the radiofrequency localizer. This model falls in the larger category of bimodal position and activity sensing systems also developed by other authors for analysis of shoppers [ 43 , 44 ], pedestrians [ 45 , 46 ], or just human pose recognition [ 47 ]. Both subsystems are independent and separately process the RF and RGBD sensors produced data.…”
Section: State-of-the-artmentioning
confidence: 99%
“…The two subsystems have complementary properties i.e., the radiofrequency localizer solves the occlusions that may occur in the computer vision detector, and the computer vision subsystem increases the accuracy of positions measured with the radiofrequency localizer. This model falls in the larger category of bimodal position and activity sensing systems also developed by other authors for analysis of shoppers [ 43 , 44 ], pedestrians [ 45 , 46 ], or just human pose recognition [ 47 ]. Both subsystems are independent and separately process the RF and RGBD sensors produced data.…”
Section: State-of-the-artmentioning
confidence: 99%
“…The recent availability of affordable RGB-D cameras, together with depth information, has enabled significant improvement in scene modeling, estimation of human poses and obtaining good action recognition performance (Jiang and Saxena, 2013) (Liciotti et al, 2014) (Sturari et al, 2016). This topic is very challenging and important because understanding and tracking human behaviour through videos has several useful applications.…”
Section: Related Workmentioning
confidence: 99%
“…According to [19], it is possible to summarize the buying decision process into 5 steps: perception of the problem, research of information, evaluation of options, buying decision, post purchase behaviour. In this process, we cannot understate surroundings and spaces; customers are not always aware of interior layouts, way finding, and market displays.…”
Section: Pervasive Retail For Customer Behavior Analysismentioning
confidence: 99%