Shopping and Crime

HCI in Business, Government and Organizations. Supporting Business

“…Some expressed feeling demoralized by the lack of authority they have when someone is caught and a suspect is not further prosecuted. That this may be a valid perception is supported by findings from recent research [5] showing that only a small proportion of shoplifters are apprehended and prosecuted, and is consistent with an earlier study [21] which noted only 24% of all apprehended shoplifters being prosecuted.…”

Retail Crime: Aim, Scope, Theoretical Framework and Definitions

“…In Sweden, stores experience 2 million shoplifting cases each year (Swedish Trade Federation, 2015). This pattern is also evident in countries like the UK and the US (Bamfield, 2012). Many of the targeted stores are on particular streets while others are part of shopping centres or outlets on the outskirts of the cities, and these stores and centres can become foci of crime.…”

“…According to Bamfield (in this book), 'shrinkage, both as a value and as a percentage of total sales, is used as a proxy measure of retail crime, acknowledging that shrinkage is difficult to measure'. More formally, Bamfield (2012) states that shrinkage is the difference between the retail revenue expected from deliveries or sales of merchandise and the actual revenue taken by the retailer. In other words, shrinkage (or shortage) is often used to describe 'the difference between the stock a retailer thought they had and what they actually counted or valued in their physical locations' (Beck, 2016b, p. 14).…”

“…In summary, despite the current debate around the use of the terms 'shrinkage' and 'total retail loss', all chapters of this book deal with crime, which means that regardless of the type, crime lies comfortably within the range of costs classified as 'shrinkage' and/or 'total retail loss or shrinkage' as typically used in the current literature in this area (e.g. Bamfield, 2004;Bamfield, 2012;Beck, 2016;Gill, 2000).…”

A history for consumption ethics

“…Such actions might range from Mahatma Gandhi's boycott of UK cotton products in India 21 to the Florida Gay Rights Buycotts in America, 22 labour rights campaigns 23 and eighteenth century flour and bread societies. 24 What these campaigns have in common is that they are organised in part by their potential beneficiaries. Gandhi and the majority of the participants in his boycott wanted self-determination for their country; Todd Simmons along with his boycotting homosexual compatriots wanted equal rights; labour rights campaigners in the early twentieth century wanted justice in their labour market and; mill consumer-owners wanted traditional fairness in the consumer markets.…”