Should Doctors Open Online Consultation Services? An Empirical Investigation of Their Impact on Offline Appointments

Fan, Wenjuan; Zhou, QiQi; Qiu, Liangfei; Kumar, Subodha

doi:10.1287/isre.2022.1145

Cited by 43 publications

(27 citation statements)

References 78 publications

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“…By matching each treated firm with one control firm with the closest propensity score, we obtain the PSM-matched firms. The logit regression model is as follows: Next, we obtain all the observations from 1997 to 2014 for the PSM-matched firms and use the new sample created to conduct the PSM-difference-in-differences (DiD) test by reestimating our regression equation (3) (Cheng et al, 2020;Fan et al, 2022;Kumar et al, 2022aKumar et al, , 2022bPan & Qiu, 2022). 9 The comparison of the summary statistics of the treatment group and control group before and after PSM is shown in the Supporting Information (Table OA5).…”

Section: Regression Results Based On Psm Samplementioning

confidence: 99%

Impact of credit default swaps on firms’ operational efficiency

Qiu

Liu

et al. 2022

Production and Operations Management

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As one of the most important financial innovations in the last two decades, credit default swap (CDS) contracts have been initiated and actively traded in the market to hedge against credit risks. However, little is known about how these financial innovations affect an underlying firm's operations. In this empirical study, we find that an underlying firm's operational efficiency is significantly improved with the inception of CDS trading. Our results are robust to multiple causal identification strategies. Further analysis suggests that the inception of CDS tends to enhance the operational efficiency of a firm through the supply chain financing capability and trade credit. We also postulate that CDS leads to enhanced efficiency through institutional monitoring and improvements in management effectiveness. We then obtain suggestive evidence. Our findings have direct implications concerning the ongoing policy debate surrounding CDS. We contribute to operations management research by exploring how innovations in the financial market would, in turn, affect the operational performance of firms. K E Y W O R D Scredit default swaps, financial innovations, institutional monitoring, operational efficiency, supply chain finance "I wish somebody would give me some shred of evidence linking financial innovation with a benefit to the economy."

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Section: Regression Results Based On Psm Samplementioning

confidence: 99%

Impact of credit default swaps on firms’ operational efficiency

Qiu

Liu

et al. 2022

Production and Operations Management

Self Cite

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“…The correlation coefficients are less than 0.8, indicating that multicollinearity is not a major concern in our study. We also follow Fan et al (2022) and Khurana et al (2019) to check the variance inflation factors, which are less than 10 for all of the variables.…”

Section: Data Descriptionmentioning

confidence: 99%

Local social network structure and promotion effectiveness in social commerce

Liu²,

Song³

et al. 2023

ITP

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PurposeDrawing on social network and information diffusion theories, the authors study the impact of the structural characteristics of a seller’s local social network on her promotion effectiveness in social commerce.Design/methodology/approachThe authors define a local social network as one formed by a focal seller, her directly connected users and all links among these users. Using data from a large social commerce website in China, the authors build econometric models to investigate how the density, grouping and centralization of local social networks affect the number of likes received by products posted by sellers.FindingsLocal social networks with low density, grouping and centralization are associated with more likes on sellers’ posted products. The negative effects of grouping and centralization are reduced when density is high.Originality/valueThe paper deepens the understanding of the determinants of social commerce success from a network structure perspective. In particular, it draws attention to the role of sellers’ local social networks, forming a foundation for future research on social commerce.

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“…Social media platforms could be exploited for assessing care coordination goals and plans for patients (Fan et al., 2022; Kumar & Qiu, 2022; Strekalova et al., 2018). In addition to data from EHR systems, IoT sensor devices, and mobile devices, future research should tap into the unstructured data available in various online patient forums for addressing important care coordination research questions.…”

Section: Future Roadmapmentioning

confidence: 99%

Putting analytics into action in care coordination research: Emerging issues and potential solutions

Kumar

Qiu

Sen

et al. 2022

Production and Operations Management

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Care coordination involves shaping patient care activities and sharing information among all participants concerned with a patient's care to achieve safe and effective care. The objectives of care coordination are to promote sharing of patients' clinical information, keep patients and families informed, and manage effective referrals and care transitions. Failures in care coordination account for a large amount of waste per year in the United States. Many innovative healthcare organizations have recently recognized the danger of poorly coordinated care and have implemented analytics to improve it. Therefore, more analytics-based research (especially combining explanatory analytics with predictive analytics) is needed to direct efforts to improve care coordination. This paper focuses on systematically studying the extant literature to understand how analytics play a role in improving care coordination. Our goal is to identify a set of key research questions that would lead to new research areas in the use of analytics for care coordination. Based on these questions, we offer new analytics solution pathways to care coordination problems. K E Y W O R D Sbusiness analytics, care coordination, care transition, referral management … care coordination is not just a value proposition (higher quality, lower costs) but a patientsafety issue. Patients can be harmed when the many moving parts of their care are out of sync. We owe it to them to coordinate the care we provide and prevent this type of medical error.

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Should Doctors Open Online Consultation Services? An Empirical Investigation of Their Impact on Offline Appointments

Cited by 43 publications

References 78 publications

Impact of credit default swaps on firms’ operational efficiency

Impact of credit default swaps on firms’ operational efficiency

Local social network structure and promotion effectiveness in social commerce

Putting analytics into action in care coordination research: Emerging issues and potential solutions

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