“…It is worth mentioning that pedagogical strategies are represented by teaching methods used to form communicative skills among document managers both in the classroom and online. We found that group work strategies include active learning (Anosova et al, 2022;Ben-Eliyahu, 2021;Chuang, 2021), flipped classroom model (Julia et al, 2020;Mitsiou, 2019), problem-based learning (Dorit & Nirit, 2022;Shalini, 2021), simulation-based learning (Abrandt Dahlgren & Hopwood, 2023;Cho et al, 2022;Mammadova, 2021), interactive lecture (Taat et al, 2020;Zhampeiis et al, 2022), intensive learning (Boonteerarak, 2021), and ICT-based learning (Akorede & Adeniyi, 2020;Poplavskyi & Bondar, 2021). In the context of formation of communicative competency in the system of continuing education, self-study strategies refer to personalization (Bekmanova et al, 2021;Yoel et al, 2022;Shemshack & Spector, 2020), peer learning (Johler, 2022;Johnson et al, 2021), selfregulated learning (Lemmetty & Collin, 2020;Santoso et al, 2022), and placement (Caspersen & Smeby, 2021;Woods, 2021).…”