Simulation-based performance and reliability analysis of business processes

Abstract

The use of process modeling combined with the use of simulation-based analysis provides a valuable way to analyze business processes (BPs) and to evaluate design alternatives before committing resources and effort. The simulation-based analysis of BPs usually addresses performance in terms of efficiency, i.e., focusing on time-related properties (e.g., throughput or execution time). Differently, this paper proposes an automated method for the analysis of BPs in terms of both efficiency-related performance and reliability. In addition, the method allows business analysts to carry out a joint performance and reliability analysis by introducing a so-called performability attribute. The proposed method is illustrated by use of a running example dealing with a conventional e-commerce scenario.

Business Process Simulation on Procedural Graphical Process Models

“…1st Dimension of analysis -Overall approach When starting from a conceptual business process model, BPS presupposes enriching the conceptual model with additional information required for simulation (e.g., availability of limited resources and timing of events). Depending on the modeling language used to construct the conceptual process model, the information required for simulation is added to the conceptual process model (provided that precise syntax and semantics are defined by the language) (e.g., Bisogno et al 2016) or is added during or after a model-to-model or model-to-text transformation to a respective simulation language (e.g., Bocciarelli et al 2014a;Gruhn and Richter 2009). Thus, approaches to BPS generally fall into two categories (see also, e.g., Kloos 2014, pp.…”

“…The simulation approach suggested by Bocciarrelli et al, that utilizes the BPMN extension PyBPM, develops and refines a business process simulator for performing the simulation step (Bocciarelli et al 2012(Bocciarelli et al , 2014a. The simulation code as result of transforming a BPMN 2.0 model is executed in a research prototype built on top of a layered software architecture called SimArch that provides a general-purpose and event-based simulation infrastructure for distributed discrete event simulation (Gianni et al 2011).…”

“…Reviewing approaches to BPS in the final sample with respect to modeling languages used to prepare for simulation led us to observing an unsurprising shift from Petri nets as a foundation for BPS to EPC models, UML Activity complexity of process simulation (e.g., Xie 2008a; Gladwin and Harrell 1997;Bocciarelli et al 2014) limited tool support (e.g., Bocciarelli et al 2014a;und Richter 2009) Adoption barriers Fig. 6 Adoption barriers of BPS identified in the review sample diagrams and, especially, to models constructed with BPMN 2.0, which has since its publication in 2011 been predominantly employed as modeling language to prepare for process simulation.…”

The Effectiveness of Using Discrete Event Simulation to Optimize the Quality of Service of Outpatient in Iraq: A Case Study

“…So, many necessary processes are constructed to optimize the services of outpatient are constructed. Thus, the outcomes of the simulation processes can be depended on to predict and forecast [3]. such sectors.…”

A Service-in-the-Loop Approach for Business Process Simulation Based on Microservices

“…The Model Driven Architecture (MDA) is the OMG (Object Management Group) effort inspired by model-driven engineering principles (OMG 2003). A complete MDA-based framework has been proposed that automates both the generation of BP simulation models from BP models specified in BPMN and the BP simulation model implementation specified in the eBPMN domain-specific BP simulation language (Bocciarelli and D'Ambrogio 2012).…”