Situational Management Support Systems

Mayer, Jörg H.; Winter, Robert; Möhr, Thomas

doi:10.1007/s12599-012-0233-5

Cited by 19 publications

(10 citation statements)

References 58 publications

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“…Одним из основных положений ситуационного управления (Pospelov, 1986;Mayer et al, 2012) является постулат о конечности числа различных дискретных состояний и одношаговых управлений. В ситуационном управлении по Поспелову с каждым возможным управлением (воздействием на объект) связывают некую «обобщенную ситуацию».…”

Section: результаты исследованияunclassified

Informational Intelligent Management

2017

Modeling of Artificial Intelligence

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The article introduces a new type of management information-intelligent management. The article reveals the content of intellectual management based on the semiotic approach. The article describes the content of the semiotic system as the basis of management. The article introduces a trinitarian model of the information situation. The article describes the static and dynamic components of the semiotic system. The article reveals the relationship between information and situational management. The article describes the content of information intellectual management.

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Section: результаты исследованияunclassified

Informational Intelligent Management

2017

Modeling of Artificial Intelligence

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“…And they have to make decisions faster than in the past [13]. From a non-functional perspective they ask for better "IS design for use" [14]. Additionally, newgeneration managers have to handle more and more different IS use situations, especially mobile situations such as traveling by train, plane or car with a driver [15].…”

Section: Design Problemmentioning

confidence: 99%

“…Furthermore, the researched list approaches lack a rigorous framework for requirements development [30]. In addition the researched requirements lists are most often outdated [5,31] [14]. Furthermore, Armstrong et al [34] analyzed managers' cognitive styles and propose a better MSS design by using different modes of information presentation and the flexibility of interfaces for different working styles.…”

Section: Literature Reviewmentioning

confidence: 99%

Self-Service Management Support Systems: Findings from a New-Generation Manager Perspective

Mayer

Hartwig

Röder

et al. 2015

Business Intelligence for New-Generation Managers

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New-generation managers are increasingly populating organizations' management. They consist of digital natives who grew up with Information Systems (IS) and digital immigrants who learned to engage with IS as adults. Today, such managers have to make faster decisions than in the past and find themselves more and more in mobile IS use situations. These requirements combined with managers' ability to use IS themselves result in the need for self-service Management Support Systems (MSS). This article develops a more business-driven design for such MSS. In doing so, we propose both a rigorous set of requirements and initial design guidelines to start further discussion. The utility of these guidelines is demonstrated with a "mobile-first" prototype on a modern business intelligence platform: the Corporate Navigator app.

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“…A user perspective on in-memory technology exposing different MSS situations is missing: With 28 publications researched ( Figure 1, first column), we evaluate the state of the art of IS user models as comprehensive. Seven publications provide methods to differentiate individual cognitive styles and cover techniques for user-group analysis [15,48]. In turn, 21 publications cover effects of IS use (including MSS) on human beings.…”

Section: Gap Analysis (1a)mentioning

confidence: 99%

“…[1]. Firstly, digital natives are increasingly present in organizational management, along with digital immigrants who have learned to engage with IS as adults and have developed into MSS users over the years [14,15]. Secondly, due to technical progress including a new palette of MSS functionalities, such as collaboration, context-sensitive exception reporting or "do more" functions [16], managers should be able to operate MSS more effectively themselves-even when they are mobile [6].…”

Section: Introductionmentioning

confidence: 99%

App Design for Use -- A Manager Perspective for In-Memory Technology

Goeken¹,

Mayer

Bork

et al. 2014

2014 IEEE 16th Conference on Business Informatics

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Information systems (IS) intended to help managers are known as management support systems (MSS). The present situation is favorable for a redesign that applies in-memory apps. Such apps promise to support managers with benefits ranging from reducing time for MSS data entry and analysis to new topics of analysis. Based on findings from a literature review and results from a workshop with an expert focus group validated with one-on-one manager interviews, we propose six guidelines for an app design that contributes to greater MSS acceptance: (1) A tile design for the entry-page. (2) A manager news ticker as starting point for self-service analysis. (3) An intuitive navigation known and appreciated from consumer IS. (4) A collaboration tool to foster joint managerial problem solving. (5) Exception reporting which includes personal exception limits and a push function. (6) In-memory apps should be evaluated by their capability to perform new types of analysis.

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Situational Management Support Systems

Cited by 19 publications

References 58 publications

Informational Intelligent Management

Informational Intelligent Management

Self-Service Management Support Systems: Findings from a New-Generation Manager Perspective

App Design for Use -- A Manager Perspective for In-Memory Technology

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