Situationally and Relationally Guided Ethical Conduct for Researchers: A Community-Based Research Project to Design and Develop an ICT Intervention

Abstract

Growing discomfort with uncritical applications of generic universal ethics to community-based research, prompted us to (1) problematize a decontextualized application of ethics; (2) apply two heuristic constructs—situatedness and relationality—to a community-based project; and (3) propose revised guidelines for researchers in this field. The we-DELIVER project illustrates our processes for obtaining data from older (60+) South Africans to inform the development of a technology-based ecosystem, Yabelana, which gives them access to service information. In three phases (planning, implementation, and dissemination), we present the situatedness of researchers (including student fieldworkers) and communities. Drawing on relationality, we first expanded older participants’ capacity to engage by offering choices and by involving student fieldworkers who shared the same background as the participants to facilitate the use of the technology; and, second, we facilitated optimal interactions by being clear about the nature of the data being collected and by applying social engagement strategies to relate and interact optimally. An optimal interpersonal context preceded technology introduction. The chapter concludes with a plea for reconsideration of current universalized and decontextualized ethical protocols that too often perpetuate situational and relational ignorance. We propose, instead, ethical guidelines for community-based research that engages relationally with participants and best suits their contexts.