“…Phua, Jin and Kim's (2017) study of consumers' usage of social media platforms found that Instagram was the most frequently used platform to follow brands. On the other hand, companies should abandon the "one-size-fits-all" approach when deciding which social media marketing platform to use (Coelho et al, 2016;Krallman et al, 2016;Miles, 2014;Phua et al, 2017;Weinberg and Pehlivan, 2011;Zhu and Chen, 2015). The visually dominant Instagram is suitable for hedonic related posts, whereas platforms that allow for more text-based messages, such as Facebook, LinkedIn and Twitter, may be appropriate for utilitarian posts containing more information.…”