Skills and Factors of e-Government: Case Study of Sultanate of Oman

Abstract

Every government is seeking to provide the best services to its country to achieve efficiency and accepted performance. This goal could be achieved by improving the service performance of the entire sectors in society. Revealing key elements of e-government factors and skills that would affect the success of e-Government is the study priority goal. Hence, the purpose of this research is to investigate and explore the factors that drive the e-government implementation and adoption that would affect the government performance as well as the success in Sultanate of Oman. Thus, the study outcomes should be the guidance to conduct e-government projects in Sultanate of Oman to reduce and eliminate as much as possible the failure possibilities. The study should also provide roadmaps and guidelines for future researchers and policy makers on the project in general and focused in citizen's determinants for e-government services that would enhance the Citizen-government relationship.

E-Government Information Systems (IS) Project Failure in Developing Countries: Lessons from the Literature

“…An effective e-government project implementation team must possess essential skills, including: strategic information technology skills, information society skills, information management skills, technical skills, project management skills, and communication and presentation skills (Lau, 2003;Al Salmi et al, 2017). Most governments in developing countries suffer from a severe shortage of skilled staff (Rahman et al, 2014).…”