“…Some things that according to research [64] need to be anticipated because they are often a limiting factor in the process of digital transformation and technology adoption, namely: (1) ignorance of technology, lack of expertise, incompatibility, confusing ROI, implementation and maintenance costs, and user resistance; (2) security issues, lack of time, lack of use in the working partners' environment, access, integration, updates, and reliability. On the other hand, there are many keys to success in the implementation of digitalization that we can pay attention to, among other things are complementary knowledge-based assets such as organizational & human capital [65], and a supportive environment, where a company or organization can take advantage full of technology, including teamwork and stronger leadership [66] [58]. In addition, MSMEs also require a combination of hard skills (the ability to use technology and analyze large amounts of data) and soft skills (generating ideas and capturing opportunities) to achieve successful digital transformations that they do [67] [68].…”