Small to Medium Enterprises in the Danish Conference Sector and a 360-degree Approach to Managing Customer Relationships

Hartland, Trevor; Damkjaer, Britt; Miller, Christopher A.; Thomas, Brychan

doi:10.9768/0020.12.03

JoEM

2011

DOI: 10.9768/0020.12.03

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Small to Medium Enterprises in the Danish Conference Sector and a 360-degree Approach to Managing Customer Relationships

Trevor Hartland¹,

Britt Damkjaer²,

Christopher A. Miller³

et al.

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Small to Medium Enterprises in the Danish Conference Sector and a 360-degree Approach to Managing Customer Relationships

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