“…Some works consider that smartness is possible through the extensive use of ICT or digital capabilities [18,22,23,24,25,26,17], whilst others provide a more holistic view of the concept, considering that smartness is reached through the cooperation of several factors such as policies, economy, governance, education, individuals, technology, sustainability, etc., towards the improvement of a certain environment marcelo.romero@list.lu (M. Romero); wided.guedria@list.lu (W. Guédria) and its inhabitants [27,28,29]. In the business and management field, smartness is defined by the business strategy, the background of the stakeholders or behaviours directed towards sales [30,31,32]. On the other hand, in the field of social sciences and education, smartness is viewed as a social construct instead of the inherent and interrelated abilities of an individual [33,34].…”