Smart Contract-Based Secured Business-to-Consumer Supply Chain Systems

Qu, Feiyang; Haddad, Hisham M.; Shahriar, Hossain

doi:10.1109/blockchain.2019.00084

Cited by 15 publications

(6 citation statements)

References 14 publications

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“…E-commerce refers to dealing implementation, like purchasing, selling, procurement or transacting goods or services via the internet (Sakti, 2020). Business-to-consumer (B2C) transaction is the most well-known and widespread form of e-commerce that electronic customers can identify different kinds of goods or services and use the internet for the payment process (Grustam et al , 2017; Qu et al , 2019). The rapid growth of B2C e-commerce has a great influence on the retail industry (Nisar and Prabhakar, 2017).…”

Section: Introductionmentioning

confidence: 99%

Investigation to determine elements influencing customer's satisfaction in the B2C electronic retailing marketplaces

Ehsani

Hosseini

2021

EMJB

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PurposeTaking the perfect perspective of customers' satisfaction, this paper aims to investigate the elements affecting customer satisfaction in business-to-consumer (B2C) online retailing stores, which are divided into five non-monetary dimensions: trust, order fulfillment, website construction, excitement and interaction.Design/methodology/approachDue to distinguishing the suitability of the data, the authors used exploratory factor analysis (EFA). Next, the authors utilized confirmatory factor analysis (CFA) to check their validity. Then, the authors applied Cronbach's alpha to check the reliability of the elements. After that, the authors combined these five elements with structural equation modeling (SEM) to make a model. The authors also performed Friedman tests to prioritize the elements.FindingsThe results indicate that each element is undeniably significant and has an extraordinary impact on customers' satisfaction evaluation. Therefore, system providers and electronic retailers need to consider them on their websites to achieve marketing goals in the competitive online environments.Originality/valueElectronic commerce has resulted in an essential change in B2C marketing, especially in the electronic retailing industry. Online suppliers need to satisfy their customers to receive competitive advantages and increase their income. The purpose of this study is to research the elements affecting customers' satisfaction in B2C online retailing stores.

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Section: Introductionmentioning

confidence: 99%

Investigation to determine elements influencing customer's satisfaction in the B2C electronic retailing marketplaces

Ehsani

Hosseini

2021

EMJB

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“…The paper [63] showcases the use of smart contracts in facilitating e-commerce transactions, including order placement and shipment tracking between suppliers and consumers. This is extended in paper [64], in which the authors propose using NFTs to track products and their ingredients throughout their life cycle in the supply chains.…”

Section: Supply Chain Managementmentioning

confidence: 99%

Non-Fungible Tokens (NFTs)—Survey of Current Applications, Evolution, and Future Directions

Razi,

Devrani,

Abhyankar

et al. 2024

IEEE Open J. Commun. Soc.

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Non-fungible tokens (NFTs) have become an exciting technology that provides a fresh perspective on asset ownership, provenance, and value exchange. NFTs, a blockchain-based technology, are distinct and indivisible cryptographic tokens used to confirm and record the ownership of digital and physical assets in an immutable and transparent way. The fundamental block of NFT is a smart contract built on a blockchain network. This contract contains specific information about the asset it represents, such as its unique identifier, metadata, and ownership details. The information is kept private and tamper-proof due to the decentralized and distributed structure of the blockchain, boosting faith in the token's authenticity. The NFT is gaining popularity, but it is still in the developing stage. There is a need for a comprehensive survey to guide future research and development in NFTs. Thus, this paper presents the technical components of NFTs, their features, and the minting process. Further, this survey paper describes different token standards for NFTs. It presents various applications of NFTs in healthcare, supply chain, gaming, identity verification, agriculture, intellectual property, smart cities, charity and donation, and education. The article also emphasizes the significant difficulties faced currently in implementing NFT technology from the viewpoints of ownership, governance, and property rights, as well as security, privacy, and environmental effects. This work also elucidates the future directions to overcome the challenges in adopting NFTs in various applications.

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“…Blockchain can facilitate secure automatic payments in supply chains in smart contracts. Blockchain is encrypted with cryptography so that transaction security is guaranteed [18].…”

Section: Related Workmentioning

confidence: 99%

Supply Chain Management Serious Game Using Blockchain Smart Contract

Putri,

Hariadi,

Rachmadi

2023

IEEE Access

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Smart contracts and Blockchain are necessary for transactions in supply chain management. A smart contract is an agreement in the form of a cryptographic code digitally signed by the actors. This technology holds the data transaction transparently and securely between the actors. The actors may benefit without intermediaries involved in the transaction. Supply chain management will be easily tracked by decentralized data sharing. Supply chain management involves transactions in agricultural sectors such as farmers, Village Cooperatives units, distributors, and consumers. The Cooperative is a party that buys goods from farmers and sells them to consumers. A smart contract is a digital signature that can access the system in transactions. The system records log activities that show the origin of transactions. All actors can see the transaction of agricultural products stored in the blockchain ledger in the Blockchain. This paper discusses blockchain-based smart contracts scenario for supply chain management that is simulated and implemented in the Serious Game. The Game is developed using Unity 3D Development Platform, programming language contract using Solidity, Moralis as Web3 Development Platform and dApp as backend blockchain, Network Environment Polygon Ethereum, and Database that is Redis Enterprise, MongoDB Compass, and Mumbai Testnet.

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Smart Contract-Based Secured Business-to-Consumer Supply Chain Systems

Cited by 15 publications

References 14 publications

Investigation to determine elements influencing customer's satisfaction in the B2C electronic retailing marketplaces

Investigation to determine elements influencing customer's satisfaction in the B2C electronic retailing marketplaces

Non-Fungible Tokens (NFTs)—Survey of Current Applications, Evolution, and Future Directions

Supply Chain Management Serious Game Using Blockchain Smart Contract

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