Smart locker bank design optimization for urban omnichannel logistics: Assessing monolithic vs. modular configurations

Faugère, Louis; Montreuil, Benoît

doi:10.1016/j.cie.2018.11.054

Cited by 44 publications

(25 citation statements)

References 23 publications

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“…For omnichannel retailers, the services on offer are diversified (economic). In this regard, there is a need to develop mathematical and probabilistic methods that permit the design of smart systems (technological) encouraging high utilization of these assets and high levels of consumer satisfaction [106]. The use of lockers by logistics operators instead of end customers (B2B) is an alternative option to be considered.…”

Section: Discussionmentioning

confidence: 99%

“…We can regard the delivery of goods by means of the use of delivery lockers [44,106] or the use of crowd logistics services [42,50,107] as process innovations. Their philosophy represents a process innovation, but, at the same time, their implementation entails the use of technological applications that gather data from sophisticated sensors in real time and that permit the calculation of optimal transport networks for connecting people [85].…”

Section: Technological Impactmentioning

confidence: 99%

“…Real-time data collection technologies/GPS devices/satellites/IoT [55,67,85,108] Traffic management systems (TMS) [89] Drone-based or SARD-based deliveries [45,110] New business models based on digital platforms [109] Process innovations Self-pickup services [44,106] Crowdsourcing [42,50,85,107]…”

Section: Deployment Of a New Technologymentioning

confidence: 99%

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The Impact of E-Commerce-Related Last-Mile Logistics on Cities: A Systematic Literature Review

2020

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E-commerce-related last-mile logistics have a great impact on cities. Recent years have seen sustained growth in e-commerce in most developed countries, a trend that has only been reinforced by the COVID-19 pandemic. The perceived impact of this phenomenon varies depending upon the perspective of the players involved: individual members of the public, companies, or the public administrations. Tackling the issue from these perspectives, the goal of this article is to explore the kinds of impact this phenomenon has and will have. We use as the basis for their classification the so-called triple bottom line (TBL) of sustainability, encompassing people, planet, and profit; we complement this with the impact classification used by the European Science Foundation’s impact assessment working group. After performing a systematic review of the literature following PRISMA guidelines, our results show that, albeit to different degrees, the four impact dimensions analyzed (economic, social, environmental, and technological) have only received incipient coverage in the existing literature. Given its ever-growing importance, we believe that greater attention needs to be paid to this phenomenon, especially with regard to those aspects having the greatest impact upon urban systems and the different stakeholders involved. Only in this way can the public policies needed to mitigate these externalities be properly implemented.

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Section: Discussionmentioning

confidence: 99%

Section: Technological Impactmentioning

confidence: 99%

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The Impact of E-Commerce-Related Last-Mile Logistics on Cities: A Systematic Literature Review

2020

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“…To overcome the drawbacks of the home delivery mode, other delivery modes, such as Collection-and-Delivery Points (CDP), drones, autonomous vehicles, etc., have been successively proposed. As a typical form of CDP, the fixed parcel locker has been successfully implemented in Italy, the United States, Germany, Singapore, Poland, China, Japan, and other countries [9]. Fixed parcel lockers are considered as an environmentally friendly delivery mode and have been studied by providers, and depicted in Figure 1, even though the second one is rarely used due to its complexity.…”

Section: Introductionmentioning

confidence: 99%

“…The other focuses on the application practices related to parcel lockers. Faugère and Montreuil [9] redesigned the parcel locker so that it can be flexibly disassembled and reorganized to adapt to changes in demands. Deutsch and Golany [8] established an integer linear mathematical model for the location of the parcel lockers.…”

Section: Introductionmentioning

confidence: 99%

A Scheduling Strategy of Mobile Parcel Lockers for the Last Mile Delivery Problem

Wang

Chen

2020

PROMET

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In the form of unattended Collection-and-Delivery Points (CDP), the fixed parcel lockers can save courier miles and improve the delivery efficiency. However, due to the fixed location and combination, the fixed parcel locker cannot accommodate the change of demands effectively. In this paper, an approach to supplementing fixed lockers by mobile parcel lockers to meet the demands of the last mile delivery has been proposed. With the goal of minimizing the operating cost, the location and route optimization problems of mobile parcel lockers are integrated into a non-linear integer programming model. An embedded GA has been developed to optimally determine the locations of distribution points, the number of mobile parcel lockers needed by each distribution point and the schedules and routes of mobile parcel lockers, simultaneously. Finally, a numerical example is given to compare the optimization results of the schemes with and without the aggregation problem. The results show that the scheme with the aggregation problem can greatly save the delivery time. However, for the scheme without the aggregation problem, time windows are more continuous, so it saves the number of vehicles.

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Mobile parcel lockers with individual customer service

2023

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The ongoing growth of e‐commerce deliveries has led to a significant increase in last‐mile delivery volumes. New technologies are being investigated to provide these deliveries efficiently and in a customer‐friendly manner. A common practice is to use fixed parcel lockers (FPLs) to make deliveries independent from the presence of the customer as is the case in attended home deliveries (AHDs). FPLs are usually installed at key locations in cities, and customers can collect their package at any time once it has been delivered to this particular location. Mobile parcel lockers (MPLs) represent a new idea: they can be parked for temporary collection of items at different locations, keeping the pickup distance to the customer short and avoiding high infrastructure costs. However, customers need to collect their parcels within a restricted time window. This service is supposed to become especially efficient through autonomously operating vehicles that can move MPLs at low costs. In this article, we introduce the heterogeneous locker location problem to study the effects of fleets combining two of the services—FPLs, MPLs, AHDs—within one framework. In our comparison, we consider that customers may have different expectations regarding their maximum pickup distance as well as their temporal flexibility in accepting deliveries. A fixed fleet is applied to maximize the number of customers served, respecting individual customer preferences in terms of pickup distances and time windows. We evaluate the different delivery services regarding managerial insights on service quality and efficiency. In the experiments, we analyze the impact of structural demand differences and different fleet sizes, as well as the operational fleet utilization and the individual customer experience. Results show the potential to increase the number of customers served by about 14%–19% through the use of MPLs while considering individual customer preferences.

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Smart locker bank design optimization for urban omnichannel logistics: Assessing monolithic vs. modular configurations

Cited by 44 publications

References 23 publications

The Impact of E-Commerce-Related Last-Mile Logistics on Cities: A Systematic Literature Review

The Impact of E-Commerce-Related Last-Mile Logistics on Cities: A Systematic Literature Review

A Scheduling Strategy of Mobile Parcel Lockers for the Last Mile Delivery Problem

Mobile parcel lockers with individual customer service

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