Smartphone Technology: Enabling Prioritization of Patient Needs and Enhancing the Nurse-Patient Relationship

Burkoski, Vanessa; Yoon, Jennifer; Hutchinson, Derek; Fernandes, Kevin; Solomon, Shirley; Collins, Barbara E.; Jarrett, S

doi:10.12927/cjnl.2019.25816

Cited by 3 publications

(21 citation statements)

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“…A key finding from this review showed that smartphones and smartphone applications were commonly used technologies in patient care. 26,28,31,32 Indeed, the use of smartphones in healthcare is not unusual, especially that smartphones help healthcare professionals download a wide range of health-related applications that can be readily used in patient care and education. 33 In the present review, nurses' use of smartphones in patient care can be grouped under six broad categories: communicating, 28 directing healthcare information, 26 implementing point of care, 32 securing healthcare information, 32 imparting education, 32 and helping provide quality healthcare to patients.…”

Section: Discussionmentioning

confidence: 99%

“…35 Although the use of smartphones in clinical settings was perceived favorably by most participants, some limitations to using such technology among nurses and patients are worthy of note. For instance, nurses in the study by Burkoski et al 28 believed that the poor call quality, interference, system glitches, poor battery life, and stress caused by having multiple notifications were key limitations to using a smartphone in the clinical setting. These challenges are not uncommon and have been reported elsewhere.…”

Section: Discussionmentioning

confidence: 99%

“…38 Another limitation identified in our current review relates to patients not knowing how to use a smartphone and falsely believing that nurses were carrying smartphones for personal use, thus distracting them from patient care. 28 In keeping with distraction, when used for personal reasons in clinical settings, smartphones can lead to missing important patient information, which negatively affects patient care and patient safety. 39 Of note, nurses and patients' positive and negative experiences with smartphones are well documented in the wider literature.…”

Section: Discussionmentioning

confidence: 99%

“…For instance, the use of smartphones in the call bell system was believed to enhance time management, convenience, prioritization, patient safety, and nurse-patient relationship. 28 Similarly, the use of a smartphone application while implementing point of care was perceived to enhance nursing students' communication with patients, patient education skills, comfort while taking patient history, and cultural competence. 32 Nursing students also reported a greater ability to translate didactic knowledge to real-world situations, as well as an increase in their level of confidence.…”

Section: Attitudes and Beliefs Regarding Smartphonesmentioning

confidence: 99%

“…The two qualitative studies met almost all the criteria of MMAT. 28,29 However, coherence between qualitative data sources, collection, analysis, and interpretation was not clearly addressed.…”

Section: Quality Appraisalmentioning

confidence: 99%

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Nurses and Nursing Students' Attitudes and Beliefs Regarding the Use of Technology in Patient Care

Saab

Landers

Egan

et al. 2021

CIN: Computers, Informatics, Nursing

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Advancements in information technology and computer science have resulted in the development of computerized healthcare information systems. Information technology can optimize patient care through providing immediate electronic education. The purpose of this mixed-methods systematic review was to synthesize evidence from studies exploring nurses and nursing students' attitudes and beliefs regarding the use of technology in patient care. Electronic databases Academic Search Complete, CINAHL, MEDLINE, Education Full Text, PsycARTICLES, Psychology and Behavioral Sciences Collection, PsycINFO, and ERIC were searched. The methodological quality of the studies was assessed using the Mixed Methods Appraisal Tool. Convergent integrated synthesis was conducted. Eight studies were included. Technologies used in the reviewed studies include smartphones (n = 4) and Web-based information/ educational resources (n = 4). Overall, nurses and nursing students' attitudes and beliefs regarding the use of smartphone applications were positive. When compared with other healthcare professionals, nurses were more likely to have access to Web-based resources and to appraise the importance of such resources in patient education. Nurses and nursing students are in a prime position to use technology in patient care and education. It is important therefore that nurses' positive attitudes toward technology be reinforced to increase the use and application of Web-based and smartphone technologies in clinical practice.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Attitudes and Beliefs Regarding Smartphonesmentioning

confidence: 99%

Section: Quality Appraisalmentioning

confidence: 99%

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Nurses and Nursing Students' Attitudes and Beliefs Regarding the Use of Technology in Patient Care

Saab

Landers

Egan

et al. 2021

CIN: Computers, Informatics, Nursing

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Underestimated Factors Regarding the Use of Technology in Daily Practice of Long-Term Care: Qualitative Study Among Health Care Professionals

Groeneveld,

den Ouden,

van Gemert-Pijnen

et al. 2023

JMIR Nursing

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Background Increasing life expectancy is resulting in a growing demand for long-term care; however, there is a shortage of qualified health care professionals (HCPs) to deliver it. If used optimally, technology can provide a solution to this challenge. HCPs play an important role in the use of technology in long-term care. However, technology influences several core aspects of the work that HCPs do, and it is therefore important to have a good understanding of their viewpoint regarding the use of technology in daily practice of long-term care. Objective The aim of this study was to identify the factors that HCPs consider as relevant for using technology in daily practice of long-term care. Methods In this qualitative study, 11 focus groups were organized with 73 HCPs. The focus group discussions were guided by an innovative game, which was specifically developed for this study. The content of the game was categorized into 4 categories: health care technology and me; health care technology, the patient, and me; health care technology, the organization, and me; and facilitating conditions. The perspectives of HCPs about working with technology were discussed based on this game. The focus groups were recorded and transcribed, followed by an inductive thematic analysis using ATLAS.ti 9x (ATLAS.ti Scientific Software Development GmbH). Results Overall, 2 main domain summaries were developed from the data: technology should improve the quality of care and acceptance and use of technology in care. The first factor indicates the need for tailored and personalized care and balance between human contact and technology. The second factor addresses several aspects regarding working with technology such as trusting technology, learning to work with technology, and collaboration with colleagues. Conclusions HCPs are motivated to use technology in daily practice of long-term care when it adds value to the quality of care and there is sufficient trust, expertise, and collaboration with colleagues. Their perspectives need to be considered as they play a crucial part in the successful use of technology, transcending their role as an actor in implementation. On the basis of the findings from this study, we recommend focusing on developing technology for situations where both efficiency and quality of care can be improved; redefining the roles of HCPs and the impact of technology hereon; involving HCPs in the design process of technology to enable them to link it to their daily practice; and creating ambassadors in care teams who are enthusiastic about working with technology and can support and train their colleagues.

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Compassionate Nursing Care in the Context of Digital Health Technologies: A Scoping Review

Ali¹

2020

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Smartphone Technology: Enabling Prioritization of Patient Needs and Enhancing the Nurse-Patient Relationship

Abstract: Covering politics, policy, theory and innovations that contribute to leadership in nursing administration, practice, teaching and research.

Cited by 3 publications

References 14 publications

Nurses and Nursing Students' Attitudes and Beliefs Regarding the Use of Technology in Patient Care

Nurses and Nursing Students' Attitudes and Beliefs Regarding the Use of Technology in Patient Care

Underestimated Factors Regarding the Use of Technology in Daily Practice of Long-Term Care: Qualitative Study Among Health Care Professionals

Compassionate Nursing Care in the Context of Digital Health Technologies: A Scoping Review

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