Andrea Rosales, PhD, is a postdoctoral researcher at IN3-UOC. Since 2014 she has combined ethnographic explorations and tracked data analysis, with an intergenerational perspective. She highlights the importance of critical analysis of smartwatch logs and experiences in understanding how to design smartwatch apps that take older people's interests into account.
AbstractWhile wearable technologies, such as smartwatches, are seen as an opportunity to solve some problems often related to older people (65+), e.g. emergencies, physical activity, or isolation, little is known about how older people would domesticate such new technologies. In this study we provided eleven older individuals with smartwatches and tracked their expectations and initial experiences using two interviews. According to our preliminary findings, previous experience with ICTs along with optimistic attitudes toward technology were key to initial domestication of the new technology and overcoming initial problems. Moreover, use was closely related to expectations and personal habits. Participants in this study used smartwatches in similar ways to to those described in previous studies with adults (18-64), including managing notifications and sports' tracking. Additionally, users reported that the smartwatch provided a boost in social status (associated with attributes such as cool, snobbish, young) and created some fashion opportunities and/or concerns.
KeywordsExpectations; Domestication; Appropriation; Smartwatches; Wearables; Older people.
ResumenLas tecnologías wearables, como los smartwatches (relojes inteligentes), se han visto como una oportunidad para resolver problemas, a menudo relacionados con las personas mayores (55+), tales como manejo de emergencias, falta de actividad física, y soledad. Sin embargo poco se sabe sobre en qué medida tales personas apropiarían estos dispositivos. Dotamos a 11 personas mayores con relojes inteligentes y seguimos sus primeras experiencia principalmente con dos entrevistas. De acuerdo con los resultados, las experiencias previas con otras tecnologías de la información y la comunicación, y las actitudes positivas hacia la tecnología fueron fundamentales para una primera apropiación de la nueva tecnología, y para superar los primeros problemas. Además el uso estuvo muy relacionado con las expectativas y los hábitos personales. Los participantes usaron los relojes en forma similar a la descrita en estudios previos con adultos (18-64), que incluye el manejo de notificaciones y los sistemas para seguimiento deportivo. El reloj proveía a la mayoría de los participantes un status social (asociado a ser guay, snob o joven), y creaba oportunidades o preocupaciones sobre el estilo personal.
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