2013
DOI: 10.1362/146934713x13699019904768
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SME buying behaviour: Literature review and an application agenda

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Cited by 15 publications
(16 citation statements)
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References 75 publications
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“…These gray-area business contexts require greater scrutiny. The present research supports recent calls for a greater understanding of small-and medium-sized enterprises' (SMEs') buying behavior, beyond simply considering SME managers as small versions of big enterprises (Ozmen, Oner, Khosrowshahi, & Underwood, 2013). SMEs make significant contributions to most developed economies as evidenced by the fact that they account for 54% of all U.S. sales (Graham, 1999;U.S.…”
Section: Introductionsupporting
confidence: 81%
“…These gray-area business contexts require greater scrutiny. The present research supports recent calls for a greater understanding of small-and medium-sized enterprises' (SMEs') buying behavior, beyond simply considering SME managers as small versions of big enterprises (Ozmen, Oner, Khosrowshahi, & Underwood, 2013). SMEs make significant contributions to most developed economies as evidenced by the fact that they account for 54% of all U.S. sales (Graham, 1999;U.S.…”
Section: Introductionsupporting
confidence: 81%
“…For instance, in most developed countries in Europe, around 85% to 99% of enterprises are considered SMEs if the definition focuses on the number of employee and market share [7]. As a result, the development and sustainability of SMEs has gained significant attention [8], and conducting research to improve this sector of the economy is vital.…”
Section: Small To Medium Enterprises (Smes)mentioning
confidence: 99%
“…There are few studies that discussed the impact of customer on the performance of SMEs [27]. Their research showed that there is limited information concerning SMEs customer behaviour.…”
Section: Customers and Marketsmentioning
confidence: 99%