Social acceptance of artificial intelligence (AI) application for improving medical service diagnostics

Abstract

The aim of the conducted research was to assess the attitude of the Polish society towards the use of artificial intelligence in medical diagnostics. In the research process, we sought answers to three research questions: how trust in the use of AI for medical diagnostics can be measured; if societal openness to technology determines trust in the use of AI for medical diagnostics purposes; and if a higher level of trust in the use of AI for medical diagnostics influences the potential improvement in the quality of medical diagnostics as perceived by Poles. The authors' particular focus was on the following three constructs and the relationships between them: openness to new technologies (OP), willingness to trust AI in medical diagnostics (T), and perceived impact of AI application on the quality of medical diagnostic services (PI). A survey was conducted on a representative sample of 1063 Polish respondents to seek answers to the above questions. The survey was conducted using the CATI technique.