“…The results of this study are also aligned with the previous research findings on books, in that they showed that user reviews provide a better signal for topical relevance and effectively improve the search results, compared to professional metadata (Koolen, 2014; Koolen et al ., 2012; Zhang et al ., 2016; Kumar et al ., 2019). Social information effectively improve the retrieval of relevant books (Kumar and Pamula, 2020). This could be related to the fact that comments are of a broader capacity and hence provide more details about different aspects of an item including its content, quality, contributions and writing style (Koolen, 2014; Koolen et al ., 2012).…”