Social Capital and Risk Management in Nursing

Ernstmann, Nicole; Ommen, Oliver; Driller, Elke; Kowalski, Christoph; Neumann, Melanie; Bartholomeyczik, Sabine; Pfaff, Holger

doi:10.1097/ncq.0b013e3181b14ba5

Cited by 56 publications

(65 citation statements)

References 27 publications

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“…Respondents rate each item on a 4-point Likert-type scale (strongly disagree, disagree, agree, strongly agree). The measure of social capital, six items rated on 4-point Likert-type scales (strongly disagree, disagree, agree, strongly agree), tapped shared values and perceived mutual trust within teams and organizations (Pfaff et al, 2004;Ernstmann et al, 2009). The one factor structure of decision latitude, as well as social capital, was confirmed with the current study population (CFI and IFI > 90 and RMSEA < 08).…”

Section: Methodssupporting

confidence: 64%

The relationship between nurse practice environment, nurse work characteristics, burnout and job outcome and quality of nursing care: A cross-sectional survey

Bogaert

Kowalski

Weeks

et al. 2013

International Journal of Nursing Studies

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256

215

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Section: Methodssupporting

confidence: 64%

The relationship between nurse practice environment, nurse work characteristics, burnout and job outcome and quality of nursing care: A cross-sectional survey

Bogaert

Kowalski

Weeks

et al. 2013

International Journal of Nursing Studies

Self Cite

256

215

View full text Add to dashboard Cite

“…One reason for their higher mean could be age difference: most nurses were older than 41 years (63.3%) in their study, while only 12.3% were older than 41 years in the present study, and research indicates social capital increases by age and years on the job (Ernstmann et al . ). Furthermore, Lee () and Jang et al .…”

Section: Discussionmentioning

confidence: 97%

The effect of social capital on job satisfaction and quality of care among hospital nurses in South Korea

Shin

Lee

2016

J Nurs Manag

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Strategies to improve social capital in nursing organisations are necessary to improve job satisfaction and the quality of care provided by nurses. Nurse managers and administrators should encourage nurse participation in organisational affairs and decision-making processes to improve social capital by developing a trusting work environment with shared values and support nurses who work with peers, superiors, and subordinates.

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“…Moreover, we used a set of measurement instruments such as the Revised Nursing Work Index (NWI-R) [4], the Maslach Burnout Inventory-Human Service Survey (MBI-HSS) [33], the Utrecht Work Engagement Scale (UWES) [40], the Intensity of Labour Scale [38], Social Capital [17, 36] and Nurse reported job outcomes and quality of care [3, 42]. These measures were thoroughly tested with various study populations as well as in the present study regarding validity, reliability and consistency [42–48].…”

Section: Methodsmentioning

confidence: 99%

Predictors of burnout, work engagement and nurse reported job outcomes and quality of care: a mixed method study

et al. 2017

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BackgroundHigh levels of work-related stress, burnout, job dissatisfaction, and poor health are common within the nursing profession. A comprehensive understanding of nurses’ psychosocial work environment is necessary to respond to complex patients’ needs. The aims of this study were threefold: (1) To retest and confirm two structural equation models exploring associations between practice environment and work characteristics as predictors of burnout (model 1) and engagement (model 2) as well as nurse-reported job outcome and quality of care; (2) To study staff nurses’ and nurse managers’ perceptions and experiences of staff nurses’ workload; (3) To explain and interpret the two models by using the qualitative study findings.MethodThis mixed method study is based on an explanatory sequential study design. We first performed a cross-sectional survey design in two large acute care university hospitals. Secondly, we conducted individual semi-structured interviews with staff nurses and nurse managers assigned to medical or surgical units in one of the study hospitals. Study data was collected between September 2014 and June 2015. Finally, qualitative study results assisted in explaining and interpreting the findings of the two models.ResultsThe two models with burnout and engagement as mediating outcome variables fitted sufficiently to the data. Nurse-reported job outcomes and quality of care explained variances between 52 and 62%. Nurse management at the unit level and workload had a direct impact on outcome variables with explained variances between 23 and 36% and between 12 and 17%, respectively. Personal accomplishment and depersonalization had an explained variance on job outcomes of 23% and vigor of 20%. Burnout and engagement had a less relevant direct impact on quality of care (≤5%). The qualitative study revealed various themes such as organisation of daily practice and work conditions; interdisciplinary collaboration, communication and teamwork; staff nurse personal characteristics and competencies; patient centeredness, quality and patient safety. Respondents’ statements corresponded closely to the models’ associations.ConclusionA deep understanding of various associations and impacts on studied outcome variables such as risk factors and protective factors was gained through the retested models and the interviews with the study participants. Besides the softer work characteristics — such as decision latitude, social capital and team cohesion — more insight and knowledge of the hard work characteristic workload is essential.

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Social Capital and Risk Management in Nursing

Cited by 56 publications

References 27 publications

The relationship between nurse practice environment, nurse work characteristics, burnout and job outcome and quality of nursing care: A cross-sectional survey

The relationship between nurse practice environment, nurse work characteristics, burnout and job outcome and quality of nursing care: A cross-sectional survey

The effect of social capital on job satisfaction and quality of care among hospital nurses in South Korea

Predictors of burnout, work engagement and nurse reported job outcomes and quality of care: a mixed method study

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