Social Capital as Operative in Liaison Librarianship: Librarian Participants' Experiences of Faculty Engagement as Academic Library Liaisons

Schlak, Tim

doi:10.1016/j.acalib.2016.04.008

Cited by 13 publications

(5 citation statements)

References 69 publications

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“…Subject librarians, or liaison librarians, are typically assigned as a first point-of-contact to work with academic departments and programs on campus, promote library services and provide research and instructional support. Domain and subject expertise is only one factor of liaison librarian success; relationship-building, which takes time, is a contributing factor in the library's overall image as a trusted partner (Bracke 2016;Schlak 2016). Relational or social capital 'provides a useful paradigm for exploring the often amorphous and sometimes invisible nature of the individual relationships that partly constitute a successful liaison program' (Schlak 2016, p. 412).…”

Section: Subject Librarians and The Turn Toward Engagementmentioning

confidence: 99%

“…Only relatively recently have libraries and the literature attempted to characterise the cognitive and affective ('soft') skills that subject librarians deploy in their roles. In two small-scale studies, strong relationships between subject librarians and faculty were shown to be the result of planning, patience, networking, bilateral communication, trust, shared interests and goals, sincerity, flexibility, responsiveness and reciprocity (Schlak 2016;Díaz & Mandernach 2017). Since 2009, libraries at the University of Minnesota, Ohio State University and Massachusetts Institute of Technology, among others, have taken the lead in creating local standardised responsibilities, competencies and best practices for their subject librarians (Williams 2009;Ohio State University Libraries 2012;Horowitz, Crummett & Gabridge 2016).…”

Section: Subject Librarians and The Turn Toward Engagementmentioning

confidence: 99%

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Beyond Individual Relationships: Programmatic Approaches to Outreach and Engagement at UC Santa Barbara Library

Metzger¹

2022

The Social Future of Academic Libraries

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Section: Subject Librarians and The Turn Toward Engagementmentioning

confidence: 99%

Section: Subject Librarians and The Turn Toward Engagementmentioning

confidence: 99%

Beyond Individual Relationships: Programmatic Approaches to Outreach and Engagement at UC Santa Barbara Library

Metzger¹

2022

The Social Future of Academic Libraries

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“…An interesting context of leadership and social capital in academic libraries was explored by Schlak (2015Schlak ( , 2016, who believes that social capital could contribute to making the dialogue between the library management and the library personnel more effective, which, in turn, stimulates change management and change acceptance by personnel. Schlak analysed how librarians cooperate with each other in their workplace and how librarians, directors and deans may generate social capital through libraries.…”

Section: Lis Professionalsmentioning

confidence: 99%

Social capital in the theory and research of LIS professionals in the light of the literature on the subject. Review of current knowledge

Wojciechowska

2021

GKMC

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Purpose The purpose of the paper is to present the latest scholarly trends in the field of social capital in libraries, to review research concepts published by LIS professionals and to suggest further research possibilities in this area. Design/methodology/approach This paper presents a review and critical analysis of literature associated with research on social capital in libraries to highlight its importance for the development of LIS and its impact on the functioning of environments linked with various types of libraries. The goal of literature analysis was to determine the current condition of research on social capital in libraries. The main trends were identified and the need for further qualitative analyses, which are missing at the moment, was confirmed. Findings It was determined that, so far, LIS professionals have focussed mainly on the role of municipal libraries in developing social capital, the problem of building trust, especially in immigrant circles and the impact of libraries on promoting a civil society. Academic libraries, rural libraries, organisational capital in libraries and individual social capital of librarians were a much less frequent subject of research. The role of libraries in developing social capital in educational (primary and secondary education) and professional (non-university professionals) circles is practically non-existent in research, and it will require in-depth studies and analyses in the coming years. Originality/value This paper constitutes a synthetic review of the latest research concepts concerning social capital in libraries. It identifies the most important research trends and areas that so far have not been explored and suggests research methods to help LIS professionals design future research in this area more effectively.

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“…Social capital has been explored as an aspect of library information services, for example, as a way to articulate the value of interpersonal relationships between librarians and users 48 and as a lens for exploring liaison librarianship in academic libraries. 49 Most relevant to the current study are findings that the public library plays a role in building social capital, particularly among disadvantaged populations. 50 More specifically, Varheim found that first generation Mexican immigrants to the United States who participated in public library services and programs had an increased level of social trust, 51 an important finding due to the low levels of trust experienced by first-generation immigrants.…”

Section: Including the Voices Of Librarians Of Color In Reference Andmentioning

confidence: 99%

Including the Voices of Librarians of Color in Reference and Information Services Research

VanScoy¹,

Bright²

2017

RUSQ

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Librarians of color make up a small proportion of information professionals, but their perspectives should still be included in theory and best practices. This study seeks to create an inclusive understanding of reference and information service (RIS) by exploring the experience of RIS for librarians of color. Using interpretative phenomenological analysis, the experience of RIS for eight librarians of color, from various ethnic groups and types of libraries, is analyzed. Five themes of experience emerged from the analysis: uniqueness and difference; broad range of professional skills; messiness and beauty of the human interaction; working in a web of outside forces; and learning, growth, and change. In relation to prior research, findings show that these librarians of color experience reference and information work as multifaceted and user-focused, in common with librarians in general. However, they have unique experiences of reference and information services work because of microaggressions and discrimination and because of their focus on serving as a role model or mentor.

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Social Capital as Operative in Liaison Librarianship: Librarian Participants' Experiences of Faculty Engagement as Academic Library Liaisons

Cited by 13 publications

References 69 publications

Beyond Individual Relationships: Programmatic Approaches to Outreach and Engagement at UC Santa Barbara Library

Beyond Individual Relationships: Programmatic Approaches to Outreach and Engagement at UC Santa Barbara Library

Social capital in the theory and research of LIS professionals in the light of the literature on the subject. Review of current knowledge

Including the Voices of Librarians of Color in Reference and Information Services Research

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